From owner-freebsd-questions@FreeBSD.ORG Thu Oct 7 05:48:10 2010 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 52B8B106566C for ; Thu, 7 Oct 2010 05:48:10 +0000 (UTC) (envelope-from rob1940@gmail.com) Received: from mail-iw0-f182.google.com (mail-iw0-f182.google.com [209.85.214.182]) by mx1.freebsd.org (Postfix) with ESMTP id 18E288FC22 for ; Thu, 7 Oct 2010 05:48:09 +0000 (UTC) Received: by iwn8 with SMTP id 8so25830iwn.13 for ; Wed, 06 Oct 2010 22:48:09 -0700 (PDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=gamma; h=domainkey-signature:mime-version:received:received:reply-to :in-reply-to:references:date:message-id:subject:from:to:content-type :content-transfer-encoding; bh=EmlhviSX3dtIo42/mOdrN6cKTLEZaOOs7bZeOBjuPss=; b=wyUxVM9nitgsolWxYgA43YSNJ5buzGLbO8Py2Uj2Zvf9QJNl+LEVnG3uvNmx7VxQds eqURy1KrE+0zUv1qsjuaypm1B1cf8YEis9wUZbIUKjAn7fk0HP53/dd7IfUn3KsZQnnp OlqEv/poQNNMEBtbUTlyik+uo6QHSkfO4rOm8= DomainKey-Signature: a=rsa-sha1; c=nofws; d=gmail.com; s=gamma; h=mime-version:reply-to:in-reply-to:references:date:message-id :subject:from:to:content-type:content-transfer-encoding; b=PFNCaxwVjGDhyv16kKoWaY6mQTClTfYuJql8nNFNciDrIMTCc4GDOihkSwz69/nLFn sT/HNLbQqZu1wcLBn7TLgI5o32epTZBxz/r+CxCJ9IgoOVXROB1R/RDC0Rk2D3AHTev2 yxiT7dDrxCOGp1L46rCZ/l0GZETnQKvotL18s= MIME-Version: 1.0 Received: by 10.42.96.2 with SMTP id h2mr163992icn.189.1286428684901; Wed, 06 Oct 2010 22:18:04 -0700 (PDT) Received: by 10.231.167.9 with HTTP; Wed, 6 Oct 2010 22:18:04 -0700 (PDT) In-Reply-To: <8424F635E837A047A9FEF132ADAF1E0726B111344E@DNZSERVEX1.dnzservices.co.nz> References: <8424F635E837A047A9FEF132ADAF1E0726B111344E@DNZSERVEX1.dnzservices.co.nz> Date: Thu, 7 Oct 2010 16:18:04 +1100 Message-ID: From: Rob Hurle To: debian-user@lists.debian.org, support@lists.pcbsd.org, freebsd-questions@freebsd.org Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Cc: Subject: Fwd: Canon Support Centre - Ref # 00066023 X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list Reply-To: rob1940@gmail.com List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 07 Oct 2010 05:48:10 -0000 I have a Canon LBP7200Cdn printer (d =3D duplex, n =3D network). Canon advertise on their web site that this printer works on Debian and Red Hat Linux, and they provide drivers for CUPS and some source code. However, I have not been to make this printer work on either Debian or PC-BSD, and I have not heard of anyone else being able to get it to work as a network printer on any Linux/Unix system. It works OK through Windows (maybe it can be set up as a Samba share, but I doubt it). The source software does not compile on PC-BSD. I have not tried a USB connection. The problem seems to be related to the Canon CAPT printer language and the need to translate from postscript (Canon `pstocapt3` program failed with a segmentation fault in one experiment). Canon support have now confirmed that the printer will not work with Linux, in spite of them providing some drivers purporting to work with Linux (Debian and Red Hat) (see below). This same software seems to be provided for all of the Canon LBPxxxx series printers. Cheers to all, Rob Hurle ---------- Forwarded message ---------- From: Techsupport Date: 7 October 2010 14:19 Subject: Canon Support Centre - Ref # 00066023 To: "rob1940@gmail.com" =C2=A0Ref # 00066023 Dear Rob, Thank you for your enquiry. I sincerely regret to advise that the Linux ( Debian ) is not supported by this printer. =C2=A0However, please find link below the only Linux Printer Driver compatible with Canon LBP 7200 http://support-au.canon.com.au/P/search?model=3DLASER+SHOT+LBP7200Cdn&menu= =3Ddownload&filter=3D0&tagname=3Dg_os Once again, I sincerely apologise for any inconvenient. If you have further enquiries in relation this or any other matter, please do not hesitate in contacting us on 13 13 83 and quote reference 00066023 Regards Stanley Consumer Technical Support Canon Australia Pty Ltd For on-line technical support visit www.canon.com.au, click on 'Support' and then select 'FAQs'. To speak to Canon Technical Support, please call 131383 (Australia), or 09 4890470 (New Zealand). ___________________________________________________________________________= ____________________ The information in this e-mail is confidential and privileged material and is intended only for the use of the person(s) to whom it is addressed. If you are not the intended recipient of this e-mail please return it to the sender at Canon Australia and destroy any copies made. ___________________________________________________________________________= ____________________ ________________________________ From: MyCanon [cfb@uber.biz] Sent: Thursday, October 7, 2010 3:55 PM To: canonmail@uber.biz;cctechsupport@canon.com.au Cc: Techsupport Subject: New form submission for form: Support Request A new submission has been made to the form you created Title : Mr First Name : Rob Last Name : Hurle Email : rob1940@gmail.com Company Name : Mobile : 0417 293 603 Phone : 0262472397 Address : PO Box 4013 Suburb : Ainslie State : ACT Post Code : 2602 Preferred Method of Contact : Email Details : The LBP7200Cdn does not appear to work through Linux (Debian) when using a network connection. Do you have any solutions for this? --=20 ----------------------------- Rob Hurle ANU, College of Asia and the Pacific School of Culture, History and Language Histories of Asia and the Pacific e-mail:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 rob1940@gmail.com Telephone (ANU): +61 2 6125 3169 Mobile (in VN):=C2=A0 +84 948 243 538 Mobile (in OZ):=C2=A0 +61 417 293 603 -----------------------------