Date: Mon, 17 Aug 2020 05:37:10 -0400 From: Aryeh Friedman <aryeh.friedman@gmail.com> To: Dave Cottlehuber <dch@skunkwerks.at> Cc: freebsd-questions <freebsd-questions@freebsd.org> Subject: Re: OT: Dealing with a hosting company with it's head up it's rear end Message-ID: <CAGBxaXmHkzJ-9EB2z5QuFaBdRoqVQ_QNwSTAxfPsC8S44QT=Rw@mail.gmail.com> In-Reply-To: <0060287c-5912-428a-9186-023167c3cebc@www.fastmail.com> References: <CAGBxaXmg0DGSEYtWBZcbmQbqc2vZFtpHrmW68txBck0nKJak=w@mail.gmail.com> <0060287c-5912-428a-9186-023167c3cebc@www.fastmail.com>
next in thread | previous in thread | raw e-mail | index | archive | help
On Mon, Aug 17, 2020 at 4:51 AM Dave Cottlehuber <dch@skunkwerks.at> wrote: > Get your customer=E2=80=99s account manager to talk with their account ma= nager and > explain that you=E2=80=99ll pull the plug and lawyer up, if std unix ssh= isn=E2=80=99t > allowed and point out that google and aws support it. They always cave. > Make sure your acct manager is prepped on the tech first. > > how did anybody manage to set these boxes up? It must have been painful. > Read the entire thread to see why your idea likely will not work... I will just start with there is no IPv6 allowed by the provider (not configured on their firewall and they refuse to)... continuing onto the hosting company is *WORSE* than useless in the technical arena (especially the account rep we have)... The set up we described it what they are *ATTEMPTING* to force us to move to from something that currently works near the standard way and thus setting up and maintain currently is not an issue (it will be if they insist on forcing us to move)... they really don't care about the legal ramifications and threatened potential counter suits if we insist on the current setup.... they also have said they consider any 3rd party proxy/firewall to be a violation of the contract (end of story). You will also see from our config Google/AWS/any other name brand provider/etc. would be incapable of the level of customization needed without a price tag many times larger than the cost of breaking the contract. --=20 Aryeh M. Friedman, Lead Developer, http://www.PetiteCloud.org
Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?CAGBxaXmHkzJ-9EB2z5QuFaBdRoqVQ_QNwSTAxfPsC8S44QT=Rw>