From owner-freebsd-isp Tue Jun 10 13:32:09 1997 Return-Path: Received: (from root@localhost) by hub.freebsd.org (8.8.5/8.8.5) id NAA00354 for isp-outgoing; Tue, 10 Jun 1997 13:32:09 -0700 (PDT) Received: from user.xtdl.com (user.xtdl.com [206.25.228.20]) by hub.freebsd.org (8.8.5/8.8.5) with SMTP id NAA00349 for ; Tue, 10 Jun 1997 13:32:07 -0700 (PDT) Received: (from sderdau@localhost) by user.xtdl.com (8.6.11/8.6.9) id QAA08516; Tue, 10 Jun 1997 16:45:46 -0400 Date: Tue, 10 Jun 1997 16:45:45 -0400 (EDT) From: "Stephen A. Derdau" To: "Victor A. Sudakov" cc: isp@FreeBSD.ORG Subject: Re: Internet providers discouraging customers from unix In-Reply-To: <199706100853.QAA00288@vas.tomsk.su> Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII Sender: owner-isp@FreeBSD.ORG X-Loop: FreeBSD.org Precedence: bulk We a provider here in NH.....Doesn't matter to us what you want to run. Unix, Win95, NT....whatever it is were happy to help out. O yes Even MACs are fine with us...... Stephen A. Derdau XTDL inc 603 4714700 "It's just a matter of perspective" On Tue, 10 Jun 1997, Victor A. Sudakov wrote: > Adrian Chadd wrote: > > > > > > > They all seem to end up saying "talk to your ISP" but my ISP will not > > > > deal with anyone running any sort of U*ix system. Anyone got any ideas? > > > > > > I have seen many messages of this kind recently. Is it a new fashion in > > > internet service providing or do those providers receive money from Bill > > > Gates? > > > > I certainly don't receive money from Bill :-) > > Are you a provider? What is your company's attitude to clients running unix? > > > > > Thing is, with larger ISPs, the clueful unix people are usually the > > administrators, and are generally kept *AWAY* from user support. > > The droids DOING user support dont know anything about unix, and so .. :) > > A regular customer only speaks to the support personnel. And suffers from > their ignorance. Even if there is a clueful unix person in the company, the > general customer is discouraged from using unix by the user support. I think > this should be changed, and as soon as possible, too. Admins should say > their word. > > I myself am lucky to have such an ISP who not only discourages me from using > unix, but is very helpful and many times has given me a hand and helped me > out of difficult situations. Of course, I am trying not to abuse this > generosity and prefer to study a lot of things myself because I understand > that if I had Win95 I would not ask so many questions (perhaps ;-)) > > May be I am somehow a special case but I have setup client internet software > on five platforms (MS-DOS, OS/2, Windows 3.1, Windows 95, FreeBSD) and > FreeBSD turned out to be the easiest. OS/2 was a nighmare. > > -- > Victor Sudakov > http://www.tomsk.su/r/persons/vas.htm > >