From owner-freebsd-questions Thu Mar 7 19:03:17 1996 Return-Path: owner-questions Received: (from root@localhost) by freefall.freebsd.org (8.7.3/8.7.3) id TAA02047 for questions-outgoing; Thu, 7 Mar 1996 19:03:17 -0800 (PST) Received: from ns.okbmei.msk.su (ns.okbmei.msk.su [194.190.170.40]) by freefall.freebsd.org (8.7.3/8.7.3) with SMTP id TAA02039 for ; Thu, 7 Mar 1996 19:03:09 -0800 (PST) Received: from kiae.UUCP by ns.okbmei.msk.su with UUCP id AA01578 (5.67c8/IDA-1.5); Fri, 8 Mar 1996 05:43:43 +0300 Received: from freefall.FreeBSD.ORG by sovcom.kiae.su with SMTP id AA22928 (5.65.kiae-1 for ); Fri, 8 Mar 1996 05:19:26 +0300 Received: from localhost (daemon@localhost) by freefall.freebsd.org (8.7.3/8.7.3) with SMTP id OAA21659 Thu, 7 Mar 1996 14:27:25 -0800 (PST) Received: (from root@localhost) by freefall.freebsd.org (8.7.3/8.7.3) id OAA21483 for questions-outgoing; Thu, 7 Mar 1996 14:25:34 -0800 (PST) Received: from ns.okbmei.msk.su (ns.okbmei.msk.su [194.190.170.40]) by freefall.freebsd.org (8.7.3/8.7.3) with SMTP id OAA21453 for ; Thu, 7 Mar 1996 14:25:26 -0800 (PST) Received: from kiae.UUCP by ns.okbmei.msk.su with UUCP id AA28950 (5.67c8/IDA-1.5); Fri, 8 Mar 1996 01:11:29 +0300 Received: from freefall.FreeBSD.ORG by sequent.kiae.su with SMTP id AA03935 (5.65.kiae-2 for ); Fri, 8 Mar 1996 00:43:32 +0300 Received: from localhost (daemon@localhost) by freefall.freebsd.org (8.7.3/8.7.3) with SMTP id LAA03446 Thu, 7 Mar 1996 11:47:40 -0800 (PST) Received: (from root@localhost) by freefall.freebsd.org (8.7.3/8.7.3) id LAA03368 for questions-outgoing; Thu, 7 Mar 1996 11:46:01 -0800 (PST) Received: from crab.xinside.com (crab.xinside.com [199.164.187.34]) by freefall.freebsd.org (8.7.3/8.7.3) with SMTP id LAA03363 for ; Thu, 7 Mar 1996 11:45:59 -0800 (PST) Received: (from jdc@localhost) by crab.xinside.com (8.6.8/8.6.9) id MAA10933; Thu, 7 Mar 1996 12:34:11 -0700 From: Jeremy Chatfield Message-Id: <199603071934.MAA10933@crab.xinside.com> Subject: Re: Accelerated-X Announcement: Approved announcement To: luigi@labinfo.iet.unipi.it (Luigi Rizzo) Date: Thu, 7 Mar 1996 12:34:10 +0000 (MST) Cc: robert@steffi.dgsys.com, questions@FreeBSD.ORG, bsdi-users@bsdi.com In-Reply-To: <199603050930.KAA05916@labinfo.iet.unipi.it> from "Luigi Rizzo" at Mar 5, 96 10:30:19 am Organization: X Inside Inc, 1801 Broadway, 17th Floor, Denver, CO 80202 Phone: +1 303 / 298-7478 Reply-To: jdc@xinside.com X-Mailer: ELM [version 2.4 PL23] Mime-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit X-Charset: KOI8-R X-Char-Esc: 29 Sender: owner-questions@FreeBSD.ORG Precedence: bulk Luigi Rizzo writes: > > Existing X Inside Accelerated-X customers can upgrade for $49.95, > > contact sales@xinside.com for details. > > > > -------------------------------------------------------------------------- > > > > Hmm. I purchased your product last month... > > > > Are you seriously telling me that I have to pay half the price to > > upgrade to a new version? Had I known this I probably would have > > reconsidered my purchasing decision. > > Oh, come on, you are talking $50, not $500. Just docs, media and > handling probably eat up a fair amount of the upgrade price. > > [I have no connection with xinside] > > Luigi Apologies for my delay in replying, but I've been out of the office with "Pharyngitis" (I think this is a doctor's term for any unknown bacterial infection of the throat, except the larynx, which would be laryngitis, I guess). There is a 30 day money back period on the 1.2 Server... We're well aware of that. It costs *us* money to process returns, so we lose money on every returned product, such as the loss of customer good will, potential referrals, the actual sale, the unreimbursed costs of us answering the phone or email to take and process the order and the return, etc. Rather than flame us, ask our very nice Sales people what they'll do for you. We're in business for a couple of reasons, at least one of which is to make money, and we'll not do that if we severely annoy every customer :-) Further - I just approve the mailing. We try to keep down the posts, especially in the announce groups, so that they have a higher signal to noise ratio. I'm one of the few here that even knows how the approval mechanism works... Be careful to avoid shooting the messenger, please. Eventually we'll run out of them and nothing will get approved ;-) Cheers, JeremyC. -- Jeremy Chatfield +1(303)298-7478 FAX:+1(303)298-1406 email:jdc@xinside.com Commercial X Products - for more information please try: X Inside Inc, 1801 Broadway, 17th Floor, Denver, CO 80202 http://www.xinside.com/ majordomo@xinside.com ftp.xinside.com