From owner-freebsd-questions@FreeBSD.ORG Thu Jul 16 19:45:19 2009 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id BC3F61065686 for ; Thu, 16 Jul 2009 19:45:19 +0000 (UTC) (envelope-from mel.flynn+fbsd.questions@mailing.thruhere.net) Received: from mailhub.rachie.is-a-geek.net (rachie.is-a-geek.net [66.230.99.27]) by mx1.freebsd.org (Postfix) with ESMTP id 4C3BE8FC1C for ; Thu, 16 Jul 2009 19:45:17 +0000 (UTC) (envelope-from mel.flynn+fbsd.questions@mailing.thruhere.net) Received: from smoochies.rachie.is-a-geek.net (mailhub.rachie.is-a-geek.net [192.168.2.11]) by mailhub.rachie.is-a-geek.net (Postfix) with ESMTP id 895687E818 for ; Thu, 16 Jul 2009 11:45:16 -0800 (AKDT) From: Mel Flynn To: freebsd-questions@freebsd.org Date: Thu, 16 Jul 2009 11:45:15 -0800 User-Agent: KMail/1.11.4 (FreeBSD/8.0-BETA1; KDE/4.2.4; i386; ; ) References: <4A5F77B4.4050508@signprowebz.com> In-Reply-To: <4A5F77B4.4050508@signprowebz.com> MIME-Version: 1.0 Content-Type: Text/Plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit Content-Disposition: inline Message-Id: <200907161145.15593.mel.flynn+fbsd.questions@mailing.thruhere.net> Subject: Re: Hosting help X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 16 Jul 2009 19:45:46 -0000 On Thursday 16 July 2009 10:55:48 Marissa wrote: > They said the guy gave > them the username and info but then took off and they can't get ahold of > them. > I need to delete the items off the server so I can > host the site but whenever I try it says I don't have access. Is there > anything you can do to help? There's 3 major possibilities: 1) The username and info the vanished guy gave does not have permission to delete those files. 2) You're using the wrong method to delete those files 3) Deletion is prohibited by the server For this specific problem we'd need to know: - What protocol are you using to delete the files (FTP / WebDav / SSH)? - Whether the username is root (nothing else needed, just yes/no)? - What the exact message is you get when trying to delete a file. Most notably there's a difference between "permission denied" and "operation not permitted", so don't paraphrase the error message, but copy/paste if possible. -- Mel