From owner-freebsd-ports-bugs@FreeBSD.ORG Tue Jul 4 22:10:19 2006 Return-Path: X-Original-To: freebsd-ports-bugs@hub.freebsd.org Delivered-To: freebsd-ports-bugs@hub.freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 37D0616A4E1 for ; Tue, 4 Jul 2006 22:10:19 +0000 (UTC) (envelope-from gnats@FreeBSD.org) Received: from freefall.freebsd.org (freefall.freebsd.org [216.136.204.21]) by mx1.FreeBSD.org (Postfix) with ESMTP id 263B143D53 for ; Tue, 4 Jul 2006 22:10:18 +0000 (GMT) (envelope-from gnats@FreeBSD.org) Received: from freefall.freebsd.org (gnats@localhost [127.0.0.1]) by freefall.freebsd.org (8.13.4/8.13.4) with ESMTP id k64MAHIl027544 for ; Tue, 4 Jul 2006 22:10:17 GMT (envelope-from gnats@freefall.freebsd.org) Received: (from gnats@localhost) by freefall.freebsd.org (8.13.4/8.13.4/Submit) id k64MAH3f027543; Tue, 4 Jul 2006 22:10:17 GMT (envelope-from gnats) Resent-Date: Tue, 4 Jul 2006 22:10:17 GMT Resent-Message-Id: <200607042210.k64MAH3f027543@freefall.freebsd.org> Resent-From: FreeBSD-gnats-submit@FreeBSD.org (GNATS Filer) Resent-To: freebsd-ports-bugs@FreeBSD.org Resent-Reply-To: FreeBSD-gnats-submit@FreeBSD.org, Nick Barkas Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 67C8A16A4E5 for ; Tue, 4 Jul 2006 22:06:43 +0000 (UTC) (envelope-from snb@smtp.earth.threerings.net) Received: from smtp.earth.threerings.net (mail.threerings.net [64.127.109.101]) by mx1.FreeBSD.org (Postfix) with ESMTP id DA06143D49 for ; Tue, 4 Jul 2006 22:06:42 +0000 (GMT) (envelope-from snb@smtp.earth.threerings.net) Received: by smtp.earth.threerings.net (Postfix, from userid 1004) id 333C5651E; Tue, 4 Jul 2006 15:06:42 -0700 (PDT) Message-Id: <20060704220642.333C5651E@smtp.earth.threerings.net> Date: Tue, 4 Jul 2006 15:06:42 -0700 (PDT) From: Nick Barkas To: FreeBSD-gnats-submit@FreeBSD.org X-Send-Pr-Version: 3.113 Cc: Subject: ports/99792: New Port: www/otrs Open Ticket Request System X-BeenThere: freebsd-ports-bugs@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list Reply-To: Nick Barkas List-Id: Ports bug reports List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Tue, 04 Jul 2006 22:10:19 -0000 >Number: 99792 >Category: ports >Synopsis: New Port: www/otrs Open Ticket Request System >Confidential: no >Severity: non-critical >Priority: low >Responsible: freebsd-ports-bugs >State: open >Quarter: >Keywords: >Date-Required: >Class: change-request >Submitter-Id: current-users >Arrival-Date: Tue Jul 04 22:10:17 GMT 2006 >Closed-Date: >Last-Modified: >Originator: Nick Barkas >Release: FreeBSD 5.4-RELEASE-p13 i386 >Organization: Three Rings Design >Environment: System: FreeBSD mail.earth.threerings.net 5.4-RELEASE-p13 FreeBSD 5.4-RELEASE-p13 #10: Wed Apr 5 22:48:55 PDT 2006 root@mail.earth.threerings.net:/usr/obj/usr/src/sys/GENERIC i386 >Description: OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. WWW: http://otrs.org/ >How-To-Repeat: >Fix: # This is a shell archive. Save it in a file, remove anything before # this line, and then unpack it by entering "sh file". Note, it may # create directories; files and directories will be owned by you and # have default permissions. # # This archive contains: # # otrs/ # otrs/distinfo # otrs/files # otrs/files/patch-bin-SetPermissions.sh # otrs/files/pkg-install.in # otrs/Makefile # otrs/pkg-descr # otrs/pkg-message # otrs/pkg-plist # echo c - otrs/ mkdir -p otrs/ > /dev/null 2>&1 echo x - otrs/distinfo sed 's/^X//' >otrs/distinfo << 'END-of-otrs/distinfo' XMD5 (otrs-2.0.4-01.tar.gz) = 8ac570f1b0ff6c0a6c7604d409d7b225 XSHA256 (otrs-2.0.4-01.tar.gz) = 3173df395bc10b6badf08562626f1f376dda65f0cf1b1c6a0a6c50844749221b XSIZE (otrs-2.0.4-01.tar.gz) = 11800464 END-of-otrs/distinfo echo c - otrs/files mkdir -p otrs/files > /dev/null 2>&1 echo x - otrs/files/patch-bin-SetPermissions.sh sed 's/^X//' >otrs/files/patch-bin-SetPermissions.sh << 'END-of-otrs/files/patch-bin-SetPermissions.sh' X--- bin/SetPermissions.sh Tue Jul 4 13:47:02 2006 X+++ bin/SetPermissions.sh Tue Jul 4 13:49:39 2006 X@@ -108,10 +108,11 @@ X chown -R $WEBUSER:$WEBGROUP $OTRSDEST/var/sessions/ X X # set the var/log/TicketCounter.log file to OTRS and webserver user X-echo "touch && chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log" X-touch $OTRSDEST/var/log/TicketCounter.log X-chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log X-chmod 664 $OTRSDEST/var/log/TicketCounter.log X+if test -e $OTRSDEST/var/log/TicketCounter.log; then X+ echo "chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log" X+ chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log X+ chmod 664 $OTRSDEST/var/log/TicketCounter.log X+fi X X # -- X # bin/* END-of-otrs/files/patch-bin-SetPermissions.sh echo x - otrs/files/pkg-install.in sed 's/^X//' >otrs/files/pkg-install.in << 'END-of-otrs/files/pkg-install.in' X#!/bin/sh X# vi:ts=8:sw=8:noexpandtab: X Xotrsuser=%%OTRSUSER%% Xotrsuid=%%OTRSUID%% Xwwwuser=%%WWWUSER%% Xwwwgroup=%%WWWGROUP%% Xotrshome=%%OTRSHOME%% X Xif [ "$2" != "POST-INSTALL" ]; then X exit 0 Xfi X Xif ! pw user show -n $wwwuser >/dev/null; then X echo "User $wwwuser does not exist. Please create it and try again." X exit 1 Xfi X Xif ! pw group show -n $wwwgroup >/dev/null; then X echo "Group $wwwgroup does not exist. Please create it and try again." X exit 1 Xfi X Xif pw user show -n $otrsuser >/dev/null; then X if [ `pw user show -n $otrsuser | cut -f9 -d:` != $otrshome ]; then X echo "User $otrsuser exists, but its home directory is not $otrshome." X echo "Please change $otrsuser's home directory and try again." X exit 1 X else X echo "User $otrsuser already exists. Using existing account." X $otrshome/bin/SetPermissions.sh $otrshome $otrsuser $wwwuser $otrsgroup $wwwgroup X fi Xelse X if pw user show -u $otrsuid >/dev/null; then X echo "UID $otrsuid is already in use, but not for user $otrsuser." X echo "Please free this UID, or set \$OTRSUID to an available UID and rebuild the port." X else X if pw useradd $otrsuser -u $otrsuid -g $wwwgroup -h - \ X -d $otrshome -s /sbin/nologin -c "OTRS User" X then X echo "Added user $otrsuser." X $otrshome/bin/SetPermissions.sh $otrshome $otrsuser $wwwuser $otrsgroup $wwwgroup X else X echo "Error adding $otrsuser. Please create the account then try again." X fi X fi Xfi X END-of-otrs/files/pkg-install.in echo x - otrs/Makefile sed 's/^X//' >otrs/Makefile << 'END-of-otrs/Makefile' X# vi: ts=8:sw=8:noexpandtab: X# New ports collection makefile for: otrs X# Date created: 29 June 2006 X# Whom: Nick Barkas X# X# $FreeBSD$ X# X XPORTNAME= otrs XPORTVERSION= 2.0.4 XCATEGORIES= www XMASTER_SITES= ftp://ftp.otrs.org/pub/otrs/ \ X ftp://ftp.gwdg.de/pub/misc/otrs/ \ X ftp://ftp.samurai.com/pub/otrs/ \ X http://mirror.xaranet.de/otrs/ \ X http://otrs.mirror.netmonic.com/ \ X http://www.linuxshop.us/otrs/ XDISTNAME= ${PORTNAME}-${PORTVERSION}-01 X XMAINTAINER= snb@threerings.net XCOMMENT= Open Ticket Request System X XRUN_DEPENDS= ${SITE_PERL}/CGI.pm:${PORTSDIR}/www/p5-CGI.pm \ X ${SITE_PERL}/Date/Parse.pm:${PORTSDIR}/devel/p5-TimeDate \ X ${SITE_PERL}/Date/Pcalc.pm:${PORTSDIR}/devel/p5-Date-Pcalc \ X ${SITE_PERL}/${PERL_ARCH}/DBI.pm:${PORTSDIR}/databases/p5-DBI \ X ${SITE_PERL}/${PERL_ARCH}/Digest/MD5.pm:${PORTSDIR}/security/p5-Digest-MD5 \ X ${SITE_PERL}/LWP.pm:${PORTSDIR}/www/p5-libwww \ X ${SITE_PERL}/${PERL_ARCH}/Net/DNS.pm:${PORTSDIR}/dns/p5-Net-DNS \ X ${SITE_PERL}/${PERL_ARCH}/XML/Parser.pm:${PORTSDIR}/textproc/p5-XML-Parser \ X ${SITE_PERL}/MIME/Tools.pm:${PORTSDIR}/mail/p5-MIME-Tools \ X ${SITE_PERL}/Authen/SASL.pm:${PORTSDIR}/security/p5-Authen-SASL X XUSE_PERL5= yes XNO_BUILD= yes XWRKSRC= ${WRKDIR}/${PORTNAME} XPKGMESSAGE= ${WRKDIR}/pkg-message X XOTRSUSER?= otrs XOTRSUID?= 117 XWWWUSER?= www XWWWGROUP?= www XOTRSDIR?= www/otrs XOTRSHOME= ${PREFIX}/${OTRSDIR} XSUB_FILES= pkg-install XSUB_LIST+= OTRSUSER=${OTRSUSER} OTRSUID=${OTRSUID} OTRSHOME=${OTRSHOME} \ X WWWUSER=${WWWUSER} WWWGROUP=${WWWGROUP} XPLIST_SUB= OTRSDIR=${OTRSDIR} X XOPTIONS= MYSQL "MySQL database support" on \ X PGSQL "PostgreSQL database support" off \ X LDAP "LDAP support" on \ X STATS "Statistics support" on X X.if !defined(WITHOUT_MYSQL) XUSE_MYSQL= yes XRUN_DEPENDS+= ${SITE_PERL}/${PERL_ARCH}/DBD/mysql.pm:${PORTSDIR}/databases/p5-DBD-mysql X.endif X X.if defined(WITH_PGSQL) XUSE_PGSQL= yes XRUN_DEPENDS+= ${SITE_PERL}/${PERL_ARCH}/DBD/Pg.pm:${PORTSDIR}/databases/p5-DBD-Pg X.endif X X.if !defined(WITHOUT_LDAP) XUSE_OPENLDAP= yes XRUN_DEPENDS+= ${SITE_PERL}/Net/LDAP.pm:${PORTSDIR}/net/p5-perl-ldap X.endif X X.if !defined(WITHOUT_STATS) XRUN_DEPENDS+= ${SITE_PERL}/${PERL_ARCH}/GD.pm:${PORTSDIR}/graphics/p5-GD \ X ${SITE_PERL}/GD/Text.pm:${PORTSDIR}/graphics/p5-GD-TextUtil \ X ${SITE_PERL}/GD/Graph.pm:${PORTSDIR}/graphics/p5-GD-Graph X.endif X Xdo-install: X ${MKDIR} ${OTRSHOME} X ${CP} -R ${WRKSRC}/Kernel ${OTRSHOME} X ${RM} -f ${WRKSRC}/bin/SetPermissions.sh.orig X ${CP} -R ${WRKSRC}/bin ${OTRSHOME} X ${CP} -R ${WRKSRC}/scripts ${OTRSHOME} X ${CP} -R ${WRKSRC}/var ${OTRSHOME} X ${INSTALL_DATA} ${WRKSRC}/.fetchmailrc.dist ${OTRSHOME} X ${INSTALL_DATA} ${WRKSRC}/.mailfilter.dist ${OTRSHOME} X ${INSTALL_DATA} ${WRKSRC}/.procmailrc.dist ${OTRSHOME} X @if [ ! -f ${OTRSHOME}/Kernel/Config.pm ]; then ${CP} -p \ X ${OTRSHOME}/Kernel/Config.pm.dist ${OTRSHOME}/Kernel/Config.pm; fi X @if [ ! -f ${OTRSHOME}/Kernel/Config/GenericAgent.pm ]; then ${CP} -p \ X ${OTRSHOME}/Kernel/Config/GenericAgent.pm.dist \ X ${OTRSHOME}/Kernel/Config/GenericAgent.pm; fi X @if [ ! -f ${OTRSHOME}/.procmailrc ]; then ${CP} -p \ X ${OTRSHOME}/.procmailrc.dist ${OTRSHOME}/.procmailrc; fi X X.if !defined(NOPORTDOCS) X ${MKDIR} ${DOCSDIR} X ${CP} -R ${WRKSRC}/doc/ ${DOCSDIR} X ${INSTALL_DATA} ${WRKSRC}/CHANGES ${DOCSDIR} X ${INSTALL_DATA} ${WRKSRC}/COPYING ${DOCSDIR} X ${INSTALL_DATA} ${WRKSRC}/CREDITS ${DOCSDIR} X ${INSTALL_DATA} ${WRKSRC}/INSTALL ${DOCSDIR} X ${INSTALL_DATA} ${WRKSRC}/README* ${DOCSDIR} X ${INSTALL_DATA} ${WRKSRC}/RELEASE ${DOCSDIR} X ${INSTALL_DATA} ${WRKSRC}/TODO ${DOCSDIR} X ${INSTALL_DATA} ${WRKSRC}/UPGRADING ${DOCSDIR} X.endif X Xpost-install: X @${SH} ${PKGINSTALL} ${PKGNAME} POST-INSTALL X @${SED} -e 's|%%OTRSHOME%%|${OTRSHOME}|g' -e \ X 's|%%DOCSDIR%%|${DOCSDIR}|g' -e 's|%%OTRSUSER%%|${OTRSUSER}|g' \ X -e 's|%%WWWGROUP%%|${WWWGROUP}|g' < ${PKGDIR}/pkg-message | \ X fmt 75 79 > ${PKGMESSAGE} X @${CAT} ${PKGMESSAGE} X X.include END-of-otrs/Makefile echo x - otrs/pkg-descr sed 's/^X//' >otrs/pkg-descr << 'END-of-otrs/pkg-descr' XOTRS is an Open source Ticket Request System (also well known as trouble ticket Xsystem) with many features to manage customer telephone calls and e-mails. The Xsystem is built to allow your support, sales, pre-sales, billing, internal IT, Xhelpdesk, etc. department to react quickly to inbound inquiries. X XWWW: http://otrs.org/ END-of-otrs/pkg-descr echo x - otrs/pkg-message sed 's/^X//' >otrs/pkg-message << 'END-of-otrs/pkg-message' X XAdditional configuration is necessary before you can use OTRS. X XTo configure your web server to use OTRS, see %%DOCSDIR%%/README.webserver. Note Xthat the example paths and usernames given in that file likely don't match up Xwith what this port installed. For example, the OTRS user and group are X%%OTRSUSER%% and %%WWWGROUP%%, and instead of being installed in /opt/otrs, OTRS Xis installed in %%OTRSHOME%%. X XIf you use MySQL for your database backend, you can use the Web-Installer at Xhttp://yourhost/otrs/installer.pl after setting up your web server. If not, see X%%DOCSDIR%%/README.database. X XTo enable OTRS cron jobs, rename the .dist files in %%OTRSHOME%%/var/cron so Xthey no longer have the .dist extension and edit if necessary. Then, use X%%OTRSHOME%%/bin/Cron.sh start|stop|restart as the %%OTRSUSER%% user to start or Xstop the cron jobs. X END-of-otrs/pkg-message echo x - otrs/pkg-plist sed 's/^X//' >otrs/pkg-plist << 'END-of-otrs/pkg-plist' X%%OTRSDIR%%/.fetchmailrc.dist X%%OTRSDIR%%/.mailfilter.dist X@unexec if cmp -s %D/%%OTRSDIR%%/.procmailrc.dist %D/%%OTRSDIR%%/.procmailrc; then rm -f %D/%%OTRSDIR%%/.procmailrc; fi X%%OTRSDIR%%/.procmailrc.dist X@exec if [ ! -f %D/%%OTRSDIR%%/.procmailrc ]; then cp -p %D/%%OTRSDIR%%/.procmailrc.dist %D/%%OTRSDIR%%/.procmailrc; fi X%%OTRSDIR%%/Kernel/Config/Files/Ticket.pm X%%OTRSDIR%%/Kernel/Config/Files/FAQ.pm X%%OTRSDIR%%/Kernel/Config/Files/FAQ.xml X%%OTRSDIR%%/Kernel/Config/Files/Framework.xml X%%OTRSDIR%%/Kernel/Config/Files/Ticket.xml X%%OTRSDIR%%/Kernel/Config/Files/TicketPostMaster.pm X%%OTRSDIR%%/Kernel/Config/Defaults.pm X@unexec if cmp -s %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; then rm -f %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; fi X%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist X@exec if [ ! -f %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm ]; then cp -p %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; fi X%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.examples X@unexec if cmp -s %D/%%OTRSDIR%%/Kernel/Config.pm.dist %D/%%OTRSDIR%%/Kernel/Config.pm; then rm -f %D/%%OTRSDIR%%/Kernel/Config.pm; fi X%%OTRSDIR%%/Kernel/Config.pm.dist X@exec if [ ! -f %D/%%OTRSDIR%%/Kernel/Config.pm ]; then cp -p %D/%%OTRSDIR%%/Kernel/Config.pm.dist %D/%%OTRSDIR%%/Kernel/Config.pm; fi X%%OTRSDIR%%/Kernel/Language.pm X%%OTRSDIR%%/Kernel/Language/nb_NO.pm X%%OTRSDIR%%/Kernel/Language/bb.pm X%%OTRSDIR%%/Kernel/Language/bg.pm X%%OTRSDIR%%/Kernel/Language/cz.pm X%%OTRSDIR%%/Kernel/Language/de.pm X%%OTRSDIR%%/Kernel/Language/en.pm X%%OTRSDIR%%/Kernel/Language/es.pm X%%OTRSDIR%%/Kernel/Language/fi.pm X%%OTRSDIR%%/Kernel/Language/fr.pm X%%OTRSDIR%%/Kernel/Language/hu.pm X%%OTRSDIR%%/Kernel/Language/it.pm X%%OTRSDIR%%/Kernel/Language/pt_BR.pm X%%OTRSDIR%%/Kernel/Language/nl.pm X%%OTRSDIR%%/Kernel/Language/pl.pm X%%OTRSDIR%%/Kernel/Language/pt.pm X%%OTRSDIR%%/Kernel/Language/xx_Custom.pm X%%OTRSDIR%%/Kernel/Language/ru.pm X%%OTRSDIR%%/Kernel/Language/sv.pm X%%OTRSDIR%%/Kernel/Language/xx_AgentZoom.pm X%%OTRSDIR%%/Kernel/Language/zh_CN.pm X%%OTRSDIR%%/Kernel/Modules/Admin.pm X%%OTRSDIR%%/Kernel/Modules/AdminAttachment.pm X%%OTRSDIR%%/Kernel/Modules/AdminAutoResponse.pm X%%OTRSDIR%%/Kernel/Modules/AdminCustomerUser.pm X%%OTRSDIR%%/Kernel/Modules/AdminCustomerUserGroup.pm X%%OTRSDIR%%/Kernel/Modules/AdminEmail.pm X%%OTRSDIR%%/Kernel/Modules/AdminGenericAgent.pm X%%OTRSDIR%%/Kernel/Modules/AdminGroup.pm X%%OTRSDIR%%/Kernel/Modules/AdminLog.pm X%%OTRSDIR%%/Kernel/Modules/AdminNotification.pm X%%OTRSDIR%%/Kernel/Modules/AdminPGP.pm X%%OTRSDIR%%/Kernel/Modules/AdminPOP3.pm X%%OTRSDIR%%/Kernel/Modules/AdminPackageManager.pm X%%OTRSDIR%%/Kernel/Modules/AdminPostMasterFilter.pm X%%OTRSDIR%%/Kernel/Modules/AdminQueue.pm X%%OTRSDIR%%/Kernel/Modules/AdminQueueAutoResponse.pm X%%OTRSDIR%%/Kernel/Modules/AdminQueueResponses.pm X%%OTRSDIR%%/Kernel/Modules/AdminResponse.pm X%%OTRSDIR%%/Kernel/Modules/AdminResponseAttachment.pm X%%OTRSDIR%%/Kernel/Modules/AdminRole.pm X%%OTRSDIR%%/Kernel/Modules/AdminRoleGroup.pm X%%OTRSDIR%%/Kernel/Modules/AdminRoleUser.pm X%%OTRSDIR%%/Kernel/Modules/AdminSMIME.pm X%%OTRSDIR%%/Kernel/Modules/AdminSalutation.pm X%%OTRSDIR%%/Kernel/Modules/AdminSelectBox.pm X%%OTRSDIR%%/Kernel/Modules/AdminSession.pm X%%OTRSDIR%%/Kernel/Modules/AdminSignature.pm X%%OTRSDIR%%/Kernel/Modules/AdminState.pm X%%OTRSDIR%%/Kernel/Modules/AdminSysConfig.pm X%%OTRSDIR%%/Kernel/Modules/AdminSystemAddress.pm X%%OTRSDIR%%/Kernel/Modules/AdminUser.pm X%%OTRSDIR%%/Kernel/Modules/AdminUserGroup.pm X%%OTRSDIR%%/Kernel/Modules/AgentBook.pm X%%OTRSDIR%%/Kernel/Modules/AgentCalendarSmall.pm X%%OTRSDIR%%/Kernel/Modules/AgentInfo.pm X%%OTRSDIR%%/Kernel/Modules/FAQ.pm X%%OTRSDIR%%/Kernel/Modules/AgentLinkObject.pm X%%OTRSDIR%%/Kernel/Modules/AgentLookup.pm X%%OTRSDIR%%/Kernel/Modules/AgentPreferences.pm X%%OTRSDIR%%/Kernel/Modules/AgentSpelling.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketAttachment.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketBounce.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketBulk.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketClose.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketCompose.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketCustomer.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketCustomerFollowUp.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketEmail.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketForward.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketFreeText.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketHistory.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketLock.pm X%%OTRSDIR%%/Kernel/Modules/AgentZoom.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketMailbox.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketMerge.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketMove.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketNote.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketOwner.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketPending.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketPhone.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketPlain.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketPrint.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketPriority.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketQueue.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketSearch.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketStatusView.pm X%%OTRSDIR%%/Kernel/Modules/AgentTicketZoom.pm X%%OTRSDIR%%/Kernel/Modules/CustomerAccept.pm X%%OTRSDIR%%/Kernel/Modules/CustomerCalendarSmall.pm X%%OTRSDIR%%/Kernel/Modules/CustomerFAQ.pm X%%OTRSDIR%%/Kernel/Modules/CustomerPreferences.pm X%%OTRSDIR%%/Kernel/Modules/CustomerTicketAttachment.pm X%%OTRSDIR%%/Kernel/Modules/CustomerTicketMessage.pm X%%OTRSDIR%%/Kernel/Modules/CustomerTicketOverView.pm X%%OTRSDIR%%/Kernel/Modules/CustomerTicketSearch.pm X%%OTRSDIR%%/Kernel/Modules/CustomerTicketZoom.pm X%%OTRSDIR%%/Kernel/Modules/CustomerZoom.pm X%%OTRSDIR%%/Kernel/Modules/FAQCategory.pm X%%OTRSDIR%%/Kernel/Modules/FAQLanguage.pm X%%OTRSDIR%%/Kernel/Modules/Installer.pm X%%OTRSDIR%%/Kernel/Modules/PublicFAQ.pm X%%OTRSDIR%%/Kernel/Modules/SystemStats.pm X%%OTRSDIR%%/Kernel/Modules/Test.pm X%%OTRSDIR%%/Kernel/Output/HTML/Lite/AgentNavigationBar.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/AgentTicketQueue.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Copyright.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Footer.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/FooterSmall.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Header.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/HeaderSmall.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Login.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Motd.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Notify.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Warning.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/css.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Lite/customer-css.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Agent.pm X%%OTRSDIR%%/Kernel/Output/HTML/ArticleAttachmentDownload.pm X%%OTRSDIR%%/Kernel/Output/HTML/ArticleAttachmentHTMLViewer.pm X%%OTRSDIR%%/Kernel/Output/HTML/ArticleCheckPGP.pm X%%OTRSDIR%%/Kernel/Output/HTML/ArticleCheckSMIME.pm X%%OTRSDIR%%/Kernel/Output/HTML/ArticleComposeCrypt.pm X%%OTRSDIR%%/Kernel/Output/HTML/ArticleComposeSign.pm X%%OTRSDIR%%/Kernel/Output/HTML/Customer.pm X%%OTRSDIR%%/Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm X%%OTRSDIR%%/Kernel/Output/HTML/Generic.pm X%%OTRSDIR%%/Kernel/Output/HTML/NavBarLockedTickets.pm X%%OTRSDIR%%/Kernel/Output/HTML/NavBarModuleAdmin.pm X%%OTRSDIR%%/Kernel/Output/HTML/NavBarTicketBulkAction.pm X%%OTRSDIR%%/Kernel/Output/HTML/NotificationAgentOnline.pm X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAABase.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAAMonth.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAANavBar.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAAPreferences.dtl X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAATicket.dtl 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