Date: Thu, 09 Sep 1999 17:51:20 -0700 From: David Greenman <dg@root.com> To: Robert Watson <robert+freebsd@cyrus.watson.org> Cc: jmutter@netwalk.com, freebsd-advocacy@FreeBSD.ORG Subject: Re: Company offering FreeBSD on custom built servers. Message-ID: <199909100051.RAA15056@implode.root.com> In-Reply-To: Your message of "Thu, 09 Sep 1999 19:48:43 EDT." <Pine.BSF.3.96.990909194335.12235A-100000@fledge.watson.org>
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This is probably getting outside of the -advocacy charter, so I'll reply privately... -DG David Greenman Co-founder/Principal Architect, The FreeBSD Project - http://www.freebsd.org Creator of high-performance Internet servers - http://www.terasolutions.com Pave the road of life with opportunities. >On Thu, 9 Sep 1999, David Greenman wrote: > >> >Just took a look at the TeraSolutions web page and am quite impressed :-). >> >> I'm glad for that...what we have up for a web site right now needs serious >> work according to some people. It's really intended to be a place holder until >> we can hire someone to do a professional web design. > >I was referring to the content (specifically, the prices/etc)--in a sense, >I'd rather have a readable page (like this) than an overblown >must-have-cookies-enter-your-email-address-to-continue kind of thing. > >> >What RAID controller/etc are you using, and how much support does FreeBSD >> >have for it? >> >> My current favorite is the CMD CRD-5440-104, which is an external SCSI-SCSI >> RAID controller and works great with FreeBSD. > >Given that people tend to leave these things unattended, is there a way to >monitor for failures of drives in the RAID from software-land (i.e., cause >the system to generate an SNMP trap or something)? > >> > Also, Dell (and other vendors) has a nice feature where they >> >offer on-site support with varying time guarantees depending on how much >> >you pay--usually through contracters local to the customer--have you >> >considered (or already have) something like this? >> >> We're still talking about this internally. Right now we offer your typical >> 1-2 day response. Our systems usually have a high degree of redundancy built >> in (dual hot swap power supplies, RAID-5 with hot-swap disk drives, etc), so >> typical disk/PS failures are already covered. For people that need near zero >> time response to other types of system failures, we suggest getting a >> completely redundant server. I can't really see how one could rely on any >> support contract in a business-critical application. > >I'm coming to agree with this philosophy more and more. Are you offering >discounts for buying servers in pairs? (less possibly the drives that one >would pull from one chassis and pop in the other) :-) > > Robert N M Watson > >robert@fledge.watson.org http://www.watson.org/~robert/ >PGP key fingerprint: AF B5 5F FF A6 4A 79 37 ED 5F 55 E9 58 04 6A B1 >TIS Labs at Network Associates, Safeport Network Services > To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-advocacy" in the body of the message
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