From owner-freebsd-questions Thu Apr 2 04:05:12 1998 Return-Path: Received: (from majordom@localhost) by hub.freebsd.org (8.8.8/8.8.8) id EAA28509 for freebsd-questions-outgoing; Thu, 2 Apr 1998 04:05:12 -0800 (PST) (envelope-from owner-freebsd-questions@FreeBSD.ORG) Received: from tyree.iii.co.uk ([195.89.149.230]) by hub.freebsd.org (8.8.8/8.8.8) with ESMTP id EAA28447; Thu, 2 Apr 1998 04:05:04 -0800 (PST) (envelope-from nik@iii.co.uk) From: nik@iii.co.uk Received: from carrig.strand.iii.co.uk (carrig.strand.iii.co.uk [192.168.7.25]) by tyree.iii.co.uk (8.8.8/8.8.8) with ESMTP id NAA25615; Thu, 2 Apr 1998 13:04:49 +0100 (BST) Received: (from nik@localhost) by carrig.strand.iii.co.uk (8.8.8/8.8.7) id NAA03987; Thu, 2 Apr 1998 13:04:32 +0100 (BST) Message-ID: <19980402130431.57750@iii.co.uk> Date: Thu, 2 Apr 1998 13:04:32 +0100 To: Capriotti Cc: sue@welearn.com.au, questions@FreeBSD.ORG, doc@FreeBSD.ORG, newbies@FreeBSD.ORG Subject: Re: login_getclass unknown class References: <3.0.32.19980402203119.00b419f0@pop.mpc.com.br> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Mailer: Mutt 0.85e In-Reply-To: <3.0.32.19980402203119.00b419f0@pop.mpc.com.br>; from Capriotti on Thu, Apr 02, 1998 at 08:31:42PM -0300 Organization: interactive investor Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.ORG [ cc'd to -questions and -newbies again for more input. Also cc'd to -doc, since this is a documentation issue. Reply-to set to -doc, since that's *probably* the right place for this discussion. ] On Thu, Apr 02, 1998 at 08:31:42PM -0300, Capriotti wrote: > Also, maybe there could have a "Search" or "answers" button on > www.freebsd.org. That catches the eye and, also IMHO, works better than > "Support". There is. It's obviously not big enough :-) (it's three buttons along from the "Support" button). I've just had a look at the "Support" page. Hmm. IMHO, one of the first things that should say is something like All the FreeBSD mailing list messages and newsgroup postings are archived and can be searched. This should be your first port of call if you have a problem or question, because it is likely that someone else has had the same problem. Please be aware that every member of the mailing lists is a volunteer, and if your question has been asked (and answered) a lot they may be bored of answering it. It's in everyone's best interests if you search before posting. and then a link to the search page. And then the search page should have a "Tips for effective searching" link at the top, probably something like: Finding information in the FreeBSD archives can be a fine art, the mastery of which can make your life much easier. Please see these _tips for effective searching_ for more information. "Tips for effective searching" then looks something like Error messages If you are having a problem that is generating a specific error message, try searching for the error message. Replies Most e-mail and newsgroup replies start with "Re: ". Searching for this will find all the replies and not the original message. Chances are that it is the replies you are looking for. and so on. I'm sure there are more tips (including those in searchhints.html) Anyone else agree? If so, we can probably thrash out the wording a bit more and get something into shape. If some enterprising soul wants to do that then please, go for it. Otherwise I'll put it on my stack. N -- Work: nik@iii.co.uk | FreeBSD + Perl + Apache Rest: nik@nothing-going-on.demon.co.uk | Remind me again why we need Play: nik@freebsd.org | Microsoft? To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message