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Date:      Mon, 10 May 1999 18:11:39 -0700 (PDT)
From:      rick hamell <hamellr@dsinw.com>
To:        "Mr.Delicious" <elcoz@usa.net>
Cc:        freebsd-newbies@FreeBSD.ORG
Subject:   Re: Mailing List vs Newsgroup
Message-ID:  <Pine.BSF.3.91.990510180207.22496L-100000@dsinw.com>
In-Reply-To: <19990510201538.29656.qmail@aw164.netaddress.usa.net>

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> I am fairly new to FreeBSD (running about 3 months now) and about the only
> thing i don't like about FreeBSD is the fact that you have support through a

	Most people love it... no spam (with rare exceptions,) your message gets 
delivered right back to you, replies are faster, USUALLY under 30 
minutes... A news server can't compete with that, especially when you're 
in a bind.

> mailing list. In fact, I hate it. I can't read by thread or anything. It also

	You need to get a different mail reader then. :) Most all the 
Unix ones sort by thread or subject or date or whatever.

> appears snobbish. One can only see what going on if one has subscribed to a
> mailing list. Many times I stumble across an interesting group in comp because
> I was looking for something else. Who is going to stumble across a mailing

	True in part. It's another source of information.

> list? That's why an inferior system like LiGnux gets so much new users. We
> need to be more vocal.

	Hmmm.. well, you might want to check out the number of mailing 
lists on Red Hat's site.... almost twice as many as FreeBSD. Debian seems 
to be almost as bad. What makes the FreeBSD mailing lists so much better 
to me is two-fold. 1.) The developers themselves tend to answer 
questions, if (and this is a BIG if,) a patch is needed, it's done in a 
timely matter, usually in minutes. 2.) The pure speed with which most 
questions get answered, nine times out of ten you can get an answer 
within 5 minutes, that's better then most commerical support desks.
	Now, you mentioned the lists seem snobbish, they are. People tend 
to be tired of questions that can be answered very easily. If they took 
the time to find the mailing list, their answer is very close.

					Rick


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