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Date:      Tue, 25 May 1999 11:14:17 -0400
From:      "Chuck Youse" <cyouse@cybersites.com>
To:        "Mike Smith" <mike@smith.net.au>, "Robert Withrow" <witr@rwwa.com>
Cc:        "Sergey" <serge69@nym.alias.net>, <freebsd-stable@FreeBSD.ORG>
Subject:   Re: [Q] How stable is FreeBSD 3.X ? 
Message-ID:  <004501bea6c1$47210d80$4d7b5ccf@f8m7n1>

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I think that Mike's objection was to the rudeness and ignorance displayed in
the original mail.  "3.1 RELEASE sucks, and you guys suck, and damn, NT is
more stable than this crap ..." is the basic essence of said message.

Nevermind the fact that 3.1 Release is obsolete, and that 3.2 Release fixes
a great many known bugs in the previous 3.x releases.  Next time I get on
the soapbox to bitch about Microsoft products, I suppose I'll point out the
shortcomings of NT 3.51, or 4.0 minus any service packs.  That seems fair
enough if we play the game that way.

The nature of open-source software is dual; sure, you get a product for
free, and generally it's of good quality.  FreeBSD releases have been of
very good quality over the years -- and considering the major architectural
changes that took place between 2.x and 3.x,  I'm amazed that 3.2 is as
stable as it is.  The flip side, however, is that sometimes there are
problems, and there's no guarantee that _your_ problems will be given
priority.  Quite frankly, if you're not involved in the development process,
there's no reason to give your problems priority, either.

People often lose sight of the fact that this work, FreeBSD, is not
something that they are entitled to.  We owe the CSRG and the FreeBSD core
team (and, to a lesser extent the NetBSD and OpenBSD teams) nothing but our
deepest gratitude for sharing the product of their hundreds of thousands of
hours of work with us.  If something doesn't work right all the time, then
for heaven's sake, let them know, but don't look a gift horse in the mouth.

Chuck Youse
Director of Systems
cyouse@cybersites.com


-----Original Message-----
From: Robert Withrow <witr@rwwa.com>
To: Mike Smith <mike@smith.net.au>
Cc: Sergey <serge69@nym.alias.net>; freebsd-stable@FreeBSD.ORG
<freebsd-stable@FreeBSD.ORG>
Date: Tuesday, May 25, 1999 8:01 AM
Subject: Re: [Q] How stable is FreeBSD 3.X ?


>
>mike@smith.net.au said:
>:- We depend on our users to tell us about problems on the -stable branch
>:- before it's rolled into a release, not afterwards.  If you're not
>:- willing to take part in this  process, your complaints are likely to
>:- be ignored at the very least.
>
>Do I read this correctly as a policy statement that problem reports
>for -RELEASE are discouraged and ignored?  Seems like a good way
>to ensure the non-fixing of bugs.
>
>An equally good way to ensure the non-fixing of bugs is to demand,
>for every bug report, that the reporter upgrade to some other version
>of the OS, or suffer the problem report being ignored and discarded.
>And this seems to be the common practice.
>
>It is probably just my naivety (I've only been doing this for 30 years)
>but it seems to me a better approach would be to welcome and encourage
>bug reports against -RELEASE.  And, should it be the case that the problem
>is fixed in -STABLE or -CURRENT, cheerfully inform the reporter of that
>fact, leaving it up to the reporter to decide if upgrading makes sense.
>Assuming that fixing the bugs is the goal.
>
>---------------------------------------------------------------------
>Robert Withrow, R.W. Withrow Associates, Swampscott MA, witr@rwwa.COM
>
>
>
>
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