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Date:      Mon, 17 Apr 2006 20:14:52 +0900
From:      Norikatsu Shigemura <n-shigemura@ensure.jp>
To:        Vinod Kashyap <vkashyap@FreeBSD.org>
Cc:        "Ensure Technology Ltd. Technical Support" <tech-sup@ensure.jp>, Norikatsu Shigemura <nork@FreeBSD.org>, freebsd-hardware@freebsd.org
Subject:   3ware 9500S-8 hardware failure
Message-ID:  <20060417201418.0D57.N-SHIGEMURA@ensure.jp>

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Hi Vinod.

	I'll use 3ware RAID card (9500S-8) with 6 SATA HDDs as RAID5(5HDDs)
	+ HotSwap(1HDD) on 6.0-RELEASE or 6.1-RELEASE (I tested 6.1BETA4).

	I was installing 6.1BETA4 from CD-ROM, but I contacted a hardware
	failure (6.0-RELEASE, too) like following message.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
twa0: ace card: (0x6c706572: 0x1303): PCI parity error: clearing... Re-seat/move/replace card: status reg = 0x15806a56 [MC_RDY,RESP_Q_EMPTY,PCI_PERR]
twa0: ERROR: (0x16: 0x1302): Unexpected status bit(s): status reg = 0x800000 Unexpected bits: [PCI_PERR]
	:
twa0: ERROR: (0x03: 0x0212): PCI parity error: port=1
(da0:twa0:0:0:0): WRITE(10). CDB: 2a 0 4 7d fc 3f 0 0 80 0
(da0:twa0:0:0:0): CAM Status: SCSI Status Error
(da0:twa0:0:0:0): SCSI Status: Check Condition
(da0:twa0:0:0:0): HARDWARE FAILURE asc:4b,0
(da0:twa0:0:0:0): Data phase error
(da0:twa0:0:0:0): Retrying Command (per Sense Data)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
	Freezed after this message was printed.


	I rebooted it, and boot 3ware BIOS.  I saw following BIOS screen.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
                      3ware BIOS manager (slot 7 )

Exportable Units:
Unit 0 - 5 drive 64K RAID 5    1.45TB   REBUILDING (after F8)
  Port 1 - ST3400832AS                 372.61 GB
  Port 2 - ST3400832AS                 372.61 GB
  Port 3 - ST3400832AS                 372.61 GB
  Port 4 - ST3400832AS                 372.61 GB
  Port 5 - ST3400832AS                 372.61 GB  Not in Use

Unusable Arrays:
Unit 1 - 5 drive 64K RAID 5    1.45TB   Missing drives
  Port 0 - ST3400832AS                 372.61 GB
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -


	After this, I saw following message on 6.4BETA4.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
3ware device driver for 9000 series storage controllers, version: 3.60.02.012
twa0: <3ware 9000 series Storage Controller> port 0x3000-0x30ff mem 0xfb260000-0xfb2600ff,0xfd800000-0xfdffffff irq 52 at device 2.0 on pci2
twa0: [GIANT-LOCKED]
twa0: WARNING: (0x04: 0x0008): Unclean shutdown detected: unit=0
twa0: WARNING: (0x04: 0x0006): Incomplete unit detected: unit=1
twa0: INFO: (0x16: 0x1300): Controller details:: Model 9500S-8, 8 ports, Firmware FE9X 2.04.00.005, BIOS BE9X 2.03.01.047
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

	I think that 3ware RAID card is hardware failure.  Should I
	change RAID card?

-- 
Norikatsu Shigemura <n-shigemura@ensure.jp>
Norikatsu Shigemura <nork@FreeBSD.org>




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