From owner-freebsd-hardware@FreeBSD.ORG Mon Apr 17 11:14:25 2006 Return-Path: X-Original-To: freebsd-hardware@freebsd.org Delivered-To: freebsd-hardware@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 4F9D416A402; Mon, 17 Apr 2006 11:14:25 +0000 (UTC) (envelope-from n-shigemura@ensure.jp) Received: from smail.ensure.ne.jp (smail.ensure.ne.jp [218.219.76.25]) by mx1.FreeBSD.org (Postfix) with ESMTP id 947AF43D46; Mon, 17 Apr 2006 11:14:24 +0000 (GMT) (envelope-from n-shigemura@ensure.jp) Received: from scaned ([127.0.0.1] helo=smail.ensure.ne.jp) by smail.ensure.ne.jp with esmtp (Mail 4.41) id 1FVRgV-0002Us-6r; Mon, 17 Apr 2006 20:14:23 +0900 Received: from [211.18.249.19] (helo=[192.168.214.254]) by smail.ensure.ne.jp with asmtp (Mail 4.41) id 1FVRgU-0002Ul-WE; Mon, 17 Apr 2006 20:14:23 +0900 Date: Mon, 17 Apr 2006 20:14:52 +0900 From: Norikatsu Shigemura To: Vinod Kashyap Message-Id: <20060417201418.0D57.N-SHIGEMURA@ensure.jp> MIME-Version: 1.0 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit X-Mailer: Becky! ver. 2.21.02 [ja] X-ES-VirusCheck: 19a0adc6dfa3baef1868611db7b5f976 Cc: "Ensure Technology Ltd. Technical Support" , Norikatsu Shigemura , freebsd-hardware@freebsd.org Subject: 3ware 9500S-8 hardware failure X-BeenThere: freebsd-hardware@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: General discussion of FreeBSD hardware List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Mon, 17 Apr 2006 11:14:25 -0000 Hi Vinod. I'll use 3ware RAID card (9500S-8) with 6 SATA HDDs as RAID5(5HDDs) + HotSwap(1HDD) on 6.0-RELEASE or 6.1-RELEASE (I tested 6.1BETA4). I was installing 6.1BETA4 from CD-ROM, but I contacted a hardware failure (6.0-RELEASE, too) like following message. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - twa0: ace card: (0x6c706572: 0x1303): PCI parity error: clearing... Re-seat/move/replace card: status reg = 0x15806a56 [MC_RDY,RESP_Q_EMPTY,PCI_PERR] twa0: ERROR: (0x16: 0x1302): Unexpected status bit(s): status reg = 0x800000 Unexpected bits: [PCI_PERR] : twa0: ERROR: (0x03: 0x0212): PCI parity error: port=1 (da0:twa0:0:0:0): WRITE(10). CDB: 2a 0 4 7d fc 3f 0 0 80 0 (da0:twa0:0:0:0): CAM Status: SCSI Status Error (da0:twa0:0:0:0): SCSI Status: Check Condition (da0:twa0:0:0:0): HARDWARE FAILURE asc:4b,0 (da0:twa0:0:0:0): Data phase error (da0:twa0:0:0:0): Retrying Command (per Sense Data) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Freezed after this message was printed. I rebooted it, and boot 3ware BIOS. I saw following BIOS screen. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3ware BIOS manager (slot 7 ) Exportable Units: Unit 0 - 5 drive 64K RAID 5 1.45TB REBUILDING (after F8) Port 1 - ST3400832AS 372.61 GB Port 2 - ST3400832AS 372.61 GB Port 3 - ST3400832AS 372.61 GB Port 4 - ST3400832AS 372.61 GB Port 5 - ST3400832AS 372.61 GB Not in Use Unusable Arrays: Unit 1 - 5 drive 64K RAID 5 1.45TB Missing drives Port 0 - ST3400832AS 372.61 GB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - After this, I saw following message on 6.4BETA4. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3ware device driver for 9000 series storage controllers, version: 3.60.02.012 twa0: <3ware 9000 series Storage Controller> port 0x3000-0x30ff mem 0xfb260000-0xfb2600ff,0xfd800000-0xfdffffff irq 52 at device 2.0 on pci2 twa0: [GIANT-LOCKED] twa0: WARNING: (0x04: 0x0008): Unclean shutdown detected: unit=0 twa0: WARNING: (0x04: 0x0006): Incomplete unit detected: unit=1 twa0: INFO: (0x16: 0x1300): Controller details:: Model 9500S-8, 8 ports, Firmware FE9X 2.04.00.005, BIOS BE9X 2.03.01.047 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - I think that 3ware RAID card is hardware failure. Should I change RAID card? -- Norikatsu Shigemura Norikatsu Shigemura