From owner-freebsd-questions Sun Feb 21 13:23: 4 1999 Delivered-To: freebsd-questions@freebsd.org Received: from mail.HiWAAY.net (fly.HiWAAY.net [208.147.154.56]) by hub.freebsd.org (Postfix) with ESMTP id 2EFC2115C5 for ; Sun, 21 Feb 1999 13:23:01 -0800 (PST) (envelope-from dkelly@nospam.hiwaay.net) Received: from nospam.hiwaay.net (tnt3-208-147-146-124.dialup.HiWAAY.net [208.147.146.124]) by mail.HiWAAY.net (8.9.1a/8.9.0) with ESMTP id PAA11789; Sun, 21 Feb 1999 15:22:59 -0600 (CST) Received: from nospam.hiwaay.net (localhost [127.0.0.1]) by nospam.hiwaay.net (8.9.2/8.9.2) with ESMTP id PAA78104; Sun, 21 Feb 1999 15:22:56 -0600 (CST) (envelope-from dkelly@nospam.hiwaay.net) Message-Id: <199902212122.PAA78104@nospam.hiwaay.net> X-Mailer: exmh version 2.0.2 2/24/98 To: cjclark@home.com Cc: graeme@echidna.com (Graeme Tait), freebsd-questions@FreeBSD.ORG From: David Kelly Subject: Re: FreeBSD vs. Linux (was: a couple ?'s) In-reply-to: Message from "Crist J. Clark" of "Sun, 21 Feb 1999 15:52:24 EST." <199902212052.PAA17470@cc942873-a.ewndsr1.nj.home.com> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Date: Sun, 21 Feb 1999 15:22:56 -0600 Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.ORG "Crist J. Clark" writes: > [0] But I still do not know if I actually got things working again > much or any faster than I would have without paid tech support. In > fact, I still was forced to resort to Usenet support. The disk crashed > on a Friday and I came into work on Saturday to try to have things in > working order by Monday. The regular SGI tech support only runs > weekdays roughly during U.S. business hours. To get help on Saturday, > my only recourse was help from fellow SGI users and admin (who read > comp.sys.sgi.admin on Saturday afternoons =). That's not quite true. SGI has a 24/7 plan with something like a 1 hour guaranteed initial response. The common support plan (the more affordable one) is open something like 10 hours per day, 5 days per week, off most holidays, and a 4 hour initial reply. It all depends on how many thousands of dollars per year you wish to pay to support one box. -- David Kelly N4HHE, dkelly@nospam.hiwaay.net ===================================================================== The human mind ordinarily operates at only ten percent of its capacity -- the rest is overhead for the operating system. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message