From owner-freebsd-chat Tue Apr 2 12:19: 9 2002 Delivered-To: freebsd-chat@freebsd.org Received: from atkielski.com (atkielski.com [161.58.232.69]) by hub.freebsd.org (Postfix) with ESMTP id 4A7A237B41B for ; Tue, 2 Apr 2002 12:19:02 -0800 (PST) Received: from contactdish (ASt-Lambert-101-2-1-14.abo.wanadoo.fr [193.251.59.14]) by atkielski.com (8.11.6) id g32KIrF19186; Tue, 2 Apr 2002 22:18:58 +0200 (CEST) Message-ID: <009301c1da83$9fa73170$0a00000a@atkielski.com> From: "Anthony Atkielski" To: "Rahul Siddharthan" , "Terry Lambert" Cc: References: <20020402113404.A52321@lpt.ens.fr> <3CA9854E.A4D86CC4@mindspring.com> <20020402123254.H49279@lpt.ens.fr> Subject: Re: Anti-Unix Site Runs Unix Date: Tue, 2 Apr 2002 22:18:53 +0200 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2600.0000 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000 Sender: owner-freebsd-chat@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.org Rahul writes: > The real question is, do they fix it > for you so that it doesn't crash? Yes. That's what real support--the kind that corporate users are willing to pay for--provides. It's expensive, but eventually problems usually do get resolved. I think this paradigm is a sign of a serious problem in the IT industry (why should you have to pay to get a product you buy to work?), but nobody seems to be doing anything to change it. > If they do that, why does it continue to > crash for everyone else, and if they don't, > what are you paying them for? It _doesn't_ crash for everyone else. Most people using successful software products never see any crashes at all--that's what makes the products successful. Any company selling products that crashed for "everyone" would be out of business in a heartbeat. > Surely not for installing and re-installing the > software, which is easy. Reinstallation has the advantage of returning most of the system to a known state, which is easier to debug and often more reliable. > ... a system administrator who's interested > in his users' welfare would pick a good browser > and not just one which is "supported" ... The latter often defines the former. > ... or nobody would be using FreeBSD, we'd all > be using Microsoft products. That is very nearly the truth today. Virtually no one runs FreeBSD on the desktop; virtually everyone runs Microsoft products. The only significant minority is the Mac community, and it is still twenty times smaller than the Windows majority. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-chat" in the body of the message