Date: Thu, 30 May 2002 11:03:53 -0700 From: npk <nkinkade@dsl-only.com> To: Lord Raiden <raiden23@netzero.net> Cc: freebsd-questions@FreeBSD.ORG Subject: Re: Trouble Ticket Tracking?? Message-ID: <20020530110353.01727d08.nkinkade@dsl-only.com> In-Reply-To: <4.2.0.58.20020528112651.009569e0@pop.netzero.net> References: <4.2.0.58.20020528112651.009569e0@pop.netzero.net>
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On Tue, 28 May 2002 11:31:48 -0400 Lord Raiden <raiden23@netzero.net> wrote: > Hi all. I'm going to be needing to start a ticket tracking > system here soon so we can track all of the requests for changes > to the IS cluster, results, if it was resolved, repairs to > computers, the networks, etc. Our network is getting big enough > now that I need a pro-active way to track all changes and > updates to the network much better than my current system. > > Anyone got any good suggestions? There is also Keystone - http://keystone.whitepj.net/ ...it web based and uses PHP/MySQL and some PERL. it can also send/receive emails for various purposes. it's a bit bloated, and the interface can be a bit cluttered (for my tastes, that is), but all in all it's quite a nice tool. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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