From owner-freebsd-config@FreeBSD.ORG Thu Apr 1 06:25:21 2004 Return-Path: Delivered-To: freebsd-config@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 8DA2716A4CE; Thu, 1 Apr 2004 06:25:21 -0800 (PST) Received: from pcwin002.win.tue.nl (pcwin002.win.tue.nl [131.155.71.72]) by mx1.FreeBSD.org (Postfix) with ESMTP id E456243D48; Thu, 1 Apr 2004 06:25:20 -0800 (PST) (envelope-from stijn@pcwin002.win.tue.nl) Received: from pcwin002.win.tue.nl (orb_rules@localhost [127.0.0.1]) by pcwin002.win.tue.nl (8.12.11/8.12.11) with ESMTP id i31EPMXV004522; Thu, 1 Apr 2004 16:25:22 +0200 (CEST) (envelope-from stijn@pcwin002.win.tue.nl) Received: (from stijn@localhost) by pcwin002.win.tue.nl (8.12.11/8.12.11/Submit) id i31EPM2F004521; Thu, 1 Apr 2004 16:25:22 +0200 (CEST) (envelope-from stijn) Date: Thu, 1 Apr 2004 16:25:22 +0200 From: Stijn Hoop To: Paul Robinson Message-ID: <20040401142522.GJ746@pcwin002.win.tue.nl> References: <20040401061016.GA62958@xor.obsecurity.org> <1080824677.406c1365cfd14@mail.servitor.co.uk> <20040401132026.GA69240@xor.obsecurity.org> <1080826265.406c19999b128@mail.servitor.co.uk> Mime-Version: 1.0 Content-Type: multipart/signed; micalg=pgp-sha1; protocol="application/pgp-signature"; boundary="bFsKbPszpzYNtEU6" Content-Disposition: inline In-Reply-To: <1080826265.406c19999b128@mail.servitor.co.uk> User-Agent: Mutt/1.4.2.1i X-Bright-Idea: Let's abolish HTML mail! cc: config@freebsd.org cc: postmaster@freebsd.org cc: Kris Kennaway Subject: Re: Removing the freebsd-config list X-BeenThere: freebsd-config@freebsd.org X-Mailman-Version: 2.1.1 Precedence: list List-Id: Installation and Configuration List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Thu, 01 Apr 2004 14:25:21 -0000 --bFsKbPszpzYNtEU6 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline Content-Transfer-Encoding: quoted-printable On Thu, Apr 01, 2004 at 02:31:05PM +0100, Paul Robinson wrote: > Quoting Kris Kennaway : > > Yes, because people are mistakenly asking support questions that are > > going unanswered. >=20 > I could be a pedant and point out that happens in questions@ as well. :-) But for entirely different reasons. > > > What is the gain in it's removal? > >=20 > > They'll hopefully keep looking at the list of mailing lists and figure > > out that questions@ is where they should send it. >=20 > Perhaps we just need a better description of the list and make it clearer > where support queries go. We should not be deleting a list we know we > probably need, but instead be re-asserting its true purpose. Nice idea but it probably doesn't work. Unless you expect that a large volu= me of mail is going to arrive here (which I really doubt). > > That's what the list is ostensibly for, but the users are seeing > > "freebsd-config" and thinking something different. If there's still > > interest in the subject, the mailing list should at least be renamed > > to something more obviously not about technical support :) >=20 > I can't think of a better name. I tell you what, I'll start answering > support queries with a boilerplate "go to -questions@" response, let's gi= ve > it a couple of months and see where it goes. That's what has happened in the last year or so -- check the archives. I'm with Kris, removing this list will do more good for newbies. freebsd-config-mgmt@ or something like that sounds far less likely to attra= ct generic support questions. --Stijn --=20 "Well," Brahma said, "even after ten thousand explanations, a fool is no wiser, but an intelligent man requires only two thousand five hundred." -- The Mahabharata. --bFsKbPszpzYNtEU6 Content-Type: application/pgp-signature Content-Disposition: inline -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (FreeBSD) iD8DBQFAbCZSY3r/tLQmfWcRAnoXAJ9yh83xZeX9BYPJH2Xh+O0aslJdAwCfWwK1 QIVx5oQ6/s8CB7/vqIrtXfY= =X3ih -----END PGP SIGNATURE----- --bFsKbPszpzYNtEU6--