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Mon, 17 Aug 2020 02:37:22 -0700 (PDT) MIME-Version: 1.0 References: <0060287c-5912-428a-9186-023167c3cebc@www.fastmail.com> In-Reply-To: <0060287c-5912-428a-9186-023167c3cebc@www.fastmail.com> From: Aryeh Friedman Date: Mon, 17 Aug 2020 05:37:10 -0400 Message-ID: Subject: Re: OT: Dealing with a hosting company with it's head up it's rear end To: Dave Cottlehuber Cc: freebsd-questions ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=freebsd.org; s=dkim; t=1597657045; h=from:from:reply-to:subject:subject:date:date:message-id:message-id: to:to:cc:cc:mime-version:mime-version:content-type:content-type: in-reply-to:in-reply-to:references:references:dkim-signature; bh=x9jT6sWtNd98CduOluGTYM047/jpgWKI8Yg1x1hZJlQ=; b=cHqKSOkBTdjc9WabeGn81FeGXp0v4k8Q8vU+Orz0Lb/z4W9jlyqv5r8y3JhVer+BsH/76b xRER7FdzdQGp6GTm638MRG708WU/12wYflscg0hDYWDgDy8sws5fKhKP3JX3aN8pe/6m2f paVBHOT8nzEUOnV+TfbSKqaKWzgn2Ew5Xo2YUJqm1wABgc0OTe2td/DQHqwGhOcnf3vqTp mTMfia6tPmMlP3PJHRX25JRYkgLcvtV+4JErgZd2lbP1gWC18QgQed/Dz0P15ZG4jW+8cy Xy5/pXBIzzAGnuW1cB9yBdxuWf9gyy2+ItGaSi3BdF1gAqHB0Pi0w11RNcQxSQ== ARC-Seal: i=1; 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They always cave. > Make sure your acct manager is prepped on the tech first. > > how did anybody manage to set these boxes up? It must have been painful. > Read the entire thread to see why your idea likely will not work... I will just start with there is no IPv6 allowed by the provider (not configured on their firewall and they refuse to)... continuing onto the hosting company is *WORSE* than useless in the technical arena (especially the account rep we have)... The set up we described it what they are *ATTEMPTING* to force us to move to from something that currently works near the standard way and thus setting up and maintain currently is not an issue (it will be if they insist on forcing us to move)... they really don't care about the legal ramifications and threatened potential counter suits if we insist on the current setup.... they also have said they consider any 3rd party proxy/firewall to be a violation of the contract (end of story). You will also see from our config Google/AWS/any other name brand provider/etc. would be incapable of the level of customization needed without a price tag many times larger than the cost of breaking the contract. --=20 Aryeh M. Friedman, Lead Developer, http://www.PetiteCloud.org