From owner-freebsd-mobile Thu Nov 30 7:10:24 2000 Delivered-To: freebsd-mobile@freebsd.org Received: from Millions.Ca (h-207-228-120-32.gen.cadvision.com [207.228.120.32]) by hub.freebsd.org (Postfix) with ESMTP id 0CC0337B402 for ; Thu, 30 Nov 2000 07:10:22 -0800 (PST) Received: (from uucp@localhost) by Millions.Ca (8.9.3/8.9.3) id IAA08415; Thu, 30 Nov 2000 08:10:21 -0700 (MST) (envelope-from stacy@Millions.CA) Received: from Oak.Millions.Ca(192.168.64.1) via SMTP by mail-gw-0.millions.ca, id smtpdUG8413; Thu Nov 30 08:10:20 2000 Received: from Millions.CA (Maple.Millions.Ca [192.168.64.2]) by oak.millions.ca (8.8.8/8.8.5) with ESMTP id IAA13832; Thu, 30 Nov 2000 08:10:19 -0700 (MST) Message-ID: <3A266DD8.BCA593D0@Millions.CA> Date: Thu, 30 Nov 2000 08:10:16 -0700 From: Stacy Millions Organization: Millions Consulting Limited X-Mailer: Mozilla 4.75 [en] (WinNT; U) X-Accept-Language: en-US MIME-Version: 1.0 To: Brett Glass Cc: freebsd-mobile@FreeBSD.ORG Subject: Re: Here is what IBM thinks about using FreeBSD on their newerThinkpads References: <4.3.2.7.2.20001129110537.0498b6c0@localhost> <4.3.2.7.2.20001129205937.043ff770@localhost> Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit Sender: owner-freebsd-mobile@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org Brett Glass wrote: > > At 06:12 PM 11/29/2000, Bill Woods wrote: [ Snip} > > >also on my other 600e, when my baby boy ripped the > >keys off and broke the springs, they replaced the keyboard, in > >warreentee. They shipped me a shipping box, and in 7 days I had my > >repaired units........ > > Seven days is far too long when you're relying on a laptop. Especially > when the system is shipped in and out via an overnight courier. This > means that they dawdled for 5 days.... I like a good round of IBM bashing as much as the next guy :-) But I think your expectations for warranty repair is a little out of whack. I agree that seven days without a laptop is a long time, but I don't expect expedited service without paying for it (either on a case by case basis or with a service contract). If your laptop is critical to your work, you should be prepared to pay for expedited service. Either that or you do like I do; if it breaks, it means it time to "upgrade" my laptop :-) and be very thankful for backups. -stacy -- Nothing spoils fun like finding out it builds character. - Calvin Stacy Millions stacy@millions.ca Millions Consulting Limited To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-mobile" in the body of the message