Date: Mon, 3 Aug 2015 09:01:10 -0400 From: Paul Mather <freebsd-lists@gromit.dlib.vt.edu> To: Adam McDougall <mcdouga9@egr.msu.edu> Cc: freebsd-stable@freebsd.org Subject: Re: 4TB Western Digital My Book 1230 USB hard drive not working on 10.2 Message-ID: <268B6AD7-FCD8-4085-B479-DF8B319860B3@gromit.dlib.vt.edu> In-Reply-To: <55BEC52A.6080901@egr.msu.edu> References: <410CF5C1-2BF7-45E8-9707-12F26C4D62A1@gromit.dlib.vt.edu> <55BEC52A.6080901@egr.msu.edu>
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On Aug 2, 2015, at 9:34 PM, Adam McDougall <mcdouga9@egr.msu.edu> wrote: > On 08/02/2015 21:22, Paul Mather wrote: >> I have a 4TB external USB drive (Western Digital My Book 1230) that I = am trying to use under FreeBSD/amd64 10.2 (10.2-PRERELEASE #0 r286052: = Wed Jul 29 20:59:39 EDT 2015). This system has a MSI 760GMA-P34 (FX) = motherboard. >>=20 >> The drive probes unreliably when plugged in to a USB 3 port. It = reliably probes when plugged into a USB 2 port. However, it works in = neither cases. Attempting to dd from the drive results in a "dd: = /dev/da0: Invalid argument". >>=20 >> When plugged in to a USB 2 port, this is how the drive is probed: >>=20 >> ugen6.2: <Western Digital> at usbus6 >> umass0: <Western Digital My Book 1230, class 0/0, rev 2.10/10.65, = addr 2> on usbus6 >> umass0: SCSI over Bulk-Only; quirks =3D 0xc001 >> umass0:9:0:-1: Attached to scbus9 >> da0 at umass-sim0 bus 0 scbus9 target 0 lun 0 >> da0: <WD My Book 1230 1065> Fixed Direct Access SPC-4 SCSI device >> da0: Serial Number 57434334453056594A4C4A4A >> da0: 40.000MB/s transfers >> da0: 3815415MB (976746240 4096 byte sectors: 255H 63S/T 60799C) >> da0: quirks=3D0x2<NO_6_BYTE> >> ses0 at umass-sim0 bus 0 scbus9 target 0 lun 1 >> ses0: <WD SES Device 1065> Fixed Enclosure Services SPC-4 SCSI device >> ses0: Serial Number 57434334453056594A4C4A4A >> ses0: 40.000MB/s transfers >> ses0: SCSI-3 ENC Device >>=20 >> When booting with it connected to a USB 3 port, this is what is = output: >>=20 >> xhci0: <XHCI (generic) USB 3.0 controller> mem 0xfeafe000-0xfeafffff = irq 18 at device 0.0 on pci3 >> xhci0: 64 bytes context size, 64-bit DMA >> usbus0 on xhci0 >> [[...]] >> ohci0: <AMD SB7x0/SB8x0/SB9x0 USB controller> mem = 0xfe7fe000-0xfe7fefff irq 16 at device 18.0 on pci0 >> usbus1 on ohci0 >> ohci1: <AMD SB7x0/SB8x0/SB9x0 USB controller> mem = 0xfe7fd000-0xfe7fdfff irq 16 at device 18.1 on pci0 >> usbus2 on ohci1 >> ehci0: <AMD SB7x0/SB8x0/SB9x0 USB 2.0 controller> mem = 0xfe7ff800-0xfe7ff8ff irq 17 at device 18.2 on pci0 >> usbus3: EHCI version 1.0 >> usbus3 on ehci0 >> ohci2: <AMD SB7x0/SB8x0/SB9x0 USB controller> mem = 0xfe7fc000-0xfe7fcfff irq 18 at device 19.0 on pci0 >> usbus4 on ohci2 >> ohci3: <AMD SB7x0/SB8x0/SB9x0 USB controller> mem = 0xfe7f7000-0xfe7f7fff irq 18 at device 19.1 on pci0 >> usbus5 on ohci3 >> ehci1: <AMD SB7x0/SB8x0/SB9x0 USB 2.0 controller> mem = 0xfe7ff400-0xfe7ff4ff irq 19 at device 19.2 on pci0 >> usbus6: EHCI version 1.0 >> usbus6 on ehci1 >> [[...]] >> ohci4: <AMD SB7x0/SB8x0/SB9x0 USB controller> mem = 0xfe7f6000-0xfe7f6fff irq 18 at device 20.5 on pci0 >> usbus7 on ohci4 >> [[...]] >> usbus0: 5.0Gbps Super Speed USB v3.0 >> usbus1: 12Mbps Full Speed USB v1.0 >> usbus2: 12Mbps Full Speed USB v1.0 >> usbus3: 480Mbps High Speed USB v2.0 >> usbus4: 12Mbps Full Speed USB v1.0 >> usbus5: 12Mbps Full Speed USB v1.0 >> usbus6: 480Mbps High Speed USB v2.0 >> usbus7: 12Mbps Full Speed USB v1.0 >> ugen7.1: <ATI> at usbus7 >> uhub0: <ATI OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on = usbus7 >> ugen6.1: <ATI> at usbus6 >> uhub1: <ATI EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on = usbus6 >> ugen5.1: <ATI> at usbus5 >> uhub2: <ATI OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on = usbus5 >> ugen4.1: <ATI> at usbus4 >> uhub3: <ATI OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on = usbus4 >> ugen3.1: <ATI> at usbus3 >> uhub4: <ATI EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on = usbus3 >> ugen2.1: <ATI> at usbus2 >> uhub5: <ATI OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on = usbus2 >> ugen1.1: <ATI> at usbus1 >> uhub6: <ATI OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on = usbus1 >> ugen0.1: <0x1912> at usbus0 >> uhub7: <0x1912 XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on = usbus0 >> uhub0: 2 ports with 2 removable, self powered >> uhub2: 3 ports with 3 removable, self powered >> uhub3: 3 ports with 3 removable, self powered >> uhub5: 3 ports with 3 removable, self powered >> uhub6: 3 ports with 3 removable, self powered >> uhub7: 8 ports with 8 removable, self powered >> [[...]] >> Root mount waiting for: usbus6 usbus3 usbus0 >> Root mount waiting for: usbus6 usbus3 usbus0 >> uhub1: 6 ports with 6 removable, self powered >> uhub4: 6 ports with 6 removable, self powered >> ugen0.2: <vendor 0x1058> at usbus0 >> umass0: <vendor 0x1058 product 0x1230, class 0/0, rev 3.00/10.65, = addr 1> on usbus0 >> umass0: SCSI over Bulk-Only; quirks =3D 0x8000 >> Root mount waiting for: usbus0 >> [[...]] >> Root mount waiting for: usbus0 >> Root mount waiting for: usbus0 >> umass0: Get Max Lun not supported (USB_ERR_TIMEOUT) >> umass0:9:0:-1: Attached to scbus9 >> [[...]] >> da0 at umass-sim0 bus 0 scbus9 target 0 lun 0 >> da0: < > Fixed Direct Access SCSI device >> da0: Serial Number WCC4E0VYJLJJ >> da0: 400.000MB/s transfers >> da0: 3815415MB (976746240 4096 byte sectors: 255H 63S/T 60799C) >> da0: quirks=3D0x2<NO_6_BYTE> >>=20 >>=20 >> This external USB drive works fine under OSX Yosemite and also when = plugged in to my Raspberry Pi 2 running OSMC. >>=20 >> Is there anyone using this model of USB drive under FreeBSD/amd64 = 10.2? Is it a matter of finding the correct quirk to get it working? >>=20 >> Cheers, >>=20 >> Paul. >=20 > The trouble detecting is probably related to > https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=3D196332 >=20 > I have trouble with my 2T WD "My passport" but I did not create a bug > report because I found the one above which didn't get a reply. That PR describes a lot of the symptoms occurring with this WD My Book = drive (although I haven't tried it under FreeBSD 9). I notice there was = a comment added to that PR today---maybe in response to your observation = above? > As far as "dd: /dev/da0: Invalid argument", did you supply a bs=3D > argument to dd? I noticed: "da0: 3815415MB (976746240 4096 byte > sectors" which means it is reporting as a 4k drive and it will reject > 512 byte IO requests like dd would use without bs=3D. I ran into that > issue when I was testing some old FC drives formatted for 520 byte > sectors for ECC instead of 512. Thank you for that suggestion. I had not added "bs=3D" to the dd = command, although it makes perfect sense to do so. Unfortunately, that still doesn't cause the drive to work under FreeBSD = 10.2 on my system. I do get a different error: "Input/output error" = instead of "Invalid argument." It also causes the device to go away: (da0:umass-sim0:0:0:0): READ(10). CDB: 28 00 00 00 01 00 00 00 01 00 (da0:umass-sim0:0:0:0): CAM status: CCB request completed with an error (da0:umass-sim0:0:0:0): Retrying command (da0:umass-sim0:0:0:0): READ(10). CDB: 28 00 00 00 01 00 00 00 01 00 (da0:umass-sim0:0:0:0): CAM status: CCB request completed with an error (da0:umass-sim0:0:0:0): Retrying command (da0:umass-sim0:0:0:0): READ(10). CDB: 28 00 00 00 01 00 00 00 01 00 (da0:umass-sim0:0:0:0): CAM status: CCB request completed with an error (da0:umass-sim0:0:0:0): Retrying command (da0:umass-sim0:0:0:0): READ(10). CDB: 28 00 00 00 01 00 00 00 01 00 (da0:umass-sim0:0:0:0): CAM status: CCB request completed with an error (da0:umass-sim0:0:0:0): Retrying command (da0:umass-sim0:0:0:0): READ(10). CDB: 28 00 00 00 01 00 00 00 01 00 (da0:umass-sim0:0:0:0): CAM status: CCB request completed with an error (da0:umass-sim0:0:0:0): Error 5, Retries exhausted (da0:umass-sim0:0:0:0): got CAM status 0x44 (da0:umass-sim0:0:0:0): fatal error, failed to attach to device da0 at umass-sim0 bus 0 scbus9 target 0 lun 0 da0: <WD My Book 1230 1065> s/n 57434334453056594A4C4A4A detached (da0:umass-sim0:0:0:0): Periph destroyed It's unfortunate that current FreeBSD does not appear to work with this = drive, as it's very commonplace. I had hoped to use it as a portable = drive between my Raspberry Pi 2 OSMC system, my Mac laptop, and my = FreeBSD 10-STABLE system. It works on all but the latter. :-( Cheers, Paul.=
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