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Date:      Thu, 24 Dec 1998 17:37:20 -0700
From:      Brett Glass <brett@lariat.org>
To:        Scott.Blachowicz@seaslug.org
Cc:        Bruce Albrecht <bruce@zuhause.mn.org>, Mark turpin <mturpin@shadow.spel.com>, hardware@FreeBSD.ORG
Subject:   Re: Good, cheap 100BaseT Ethernet cards? 
Message-ID:  <4.1.19981224172827.03e08870@127.0.0.1>
In-Reply-To: <199812242050.MAA00391@two.sabami.seaslug.org>
References:  <4.1.19981224111327.05a4d230@127.0.0.1> <Pine.BSF.3.96.981213215507.12940B-100000@shadow.spel.com> <4.1.19981213163548.06cd3450@mail.lariat.org> <Pine.BSF.3.96.981213215507.12940B-100000@shadow.spel.com> <4.1.19981224111327.05a4d230@127.0.0.1>

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At 12:50 PM 12/24/98 -0800, Scott Blachowicz wrote:
 
>Don't know if it's worth considering, but a friend of mine recently had a bad
>experience with BUY.COM and sent out an email to all of his friends to avoid
>them.  I think it was something about their promising delivery within a
>certain amount of time if the item was in stock and all of the items on their
>wite were "in stock".  He wanted something by Christmas...now his order
>cancellation is "under review" and he won't hear back from them until after
>the 1st of the year.

BUY.COM clearly works on a low- or even zero inventory basis. You can
get them to CANCEL an order or an item on an order just by calling 
their 800 number, but they are not as responsive to e-mail. Two days
after I e-mailed them to cancel an item, they sent a message saying 
that it was backordered. I called and found out that they hadn't
read the e-mail yet.

At least if they mess up, and you ordered with a credit card, you 
DO have recourse.

--Brett


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