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Date:      Sun, 21 Apr 2002 12:37:43 +0100
From:      Scott Mitchell <scott.mitchell@mail.com>
To:        Devdas Bhagat <devdas@worldgatein.net>
Cc:        questions@FreeBSD.ORG
Subject:   Re: (HELP)Help Desk Solution
Message-ID:  <20020421123743.C9124@fishballoon.dyndns.org>
In-Reply-To: <20020421132351.A77492@rivendell.worldgatein.net>; from devdas@worldgatein.net on Sun, Apr 21, 2002 at 01:23:51PM %2B0530
References:  <F32jZizvMAXaRYBNS0100002106@hotmail.com> <3CBF9E1F.2070401@houston.rr.com> <20020421132351.A77492@rivendell.worldgatein.net>

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On Sun, Apr 21, 2002 at 01:23:51PM +0530, Devdas Bhagat wrote:
> On 18/04/02 23:33 -0500, mattb wrote:
> > Does anyone run a helpdesk package on freebsd?  We are in the process of 
> This was asked a few days back too.
> http://www.fsck.org/projects/rt
> Perl+Apache+Postgresql actually, but it does what you want.

That would be http://www.fsck.com/projects/rt/

If anyone has managed to get rt 2.x working on FreeBSD. I'd love to hear
from you.  I never did manage to get all the Perl modules it needs to play
nicely together last time I tried.

We have an older 1.0.7 installation working pretty well though, running
internal and customer support desks.  Using MySQL rather than Postgresql,
since we already had it there doing other stuff, but I don't think it
really cares which database you use.

	Scott

-- 
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Scott Mitchell          | PGP Key ID | "Eagles may soar, but weasels
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