From owner-freebsd-questions@FreeBSD.ORG Sun Aug 28 04:04:34 2011 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34]) by hub.freebsd.org (Postfix) with ESMTP id 36B39106564A for ; Sun, 28 Aug 2011 04:04:34 +0000 (UTC) (envelope-from sterling@camdensoftware.com) Received: from wh1.interactivevillages.com (ca.2e.7bae.static.theplanet.com [174.123.46.202]) by mx1.freebsd.org (Postfix) with ESMTP id ED00D8FC14 for ; Sun, 28 Aug 2011 04:04:32 +0000 (UTC) Received: from 184-78-197-203.war.clearwire-wmx.net ([184.78.197.203] helo=_HOSTNAME_) by wh1.interactivevillages.com with esmtpsa (TLSv1:AES256-SHA:256) (Exim 4.69) (envelope-from ) id 1QxWbk-0008CW-BK for freebsd-questions@freebsd.org; Sat, 27 Aug 2011 21:04:05 -0700 Received: by _HOSTNAME_ (sSMTP sendmail emulation); Sat, 27 Aug 2011 21:04:28 -0700 Date: Sat, 27 Aug 2011 21:04:28 -0700 From: Chip Camden To: "freebsd-questions@freebsd.org" Message-ID: <20110828040427.GA2017@libertas.local.camdensoftware.com> Mail-Followup-To: "freebsd-questions@freebsd.org" References: <16851_1313817220_4E4F4284_16851_6517_1_D9B37353831173459FDAA836D3B43499C521886E@WADPMBXV0.waddell.com> <20110825043208.fe201707.freebsd@edvax.de> <20110828050926.4e7d0389.freebsd@edvax.de> <20110828032152.GA57683@guilt.hydra> Mime-Version: 1.0 Content-Type: multipart/signed; micalg=pgp-sha1; protocol="application/pgp-signature"; boundary="vkogqOf2sHV7VnPd" Content-Disposition: inline In-Reply-To: <20110828032152.GA57683@guilt.hydra> User-Agent: Mutt/1.4.2.3i Company: Camden Software Consulting URL: http://camdensoftware.com X-PGP-Key: http://pgp.mit.edu:11371/pks/lookup?search=0xD6DBAF91 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - wh1.interactivevillages.com X-AntiAbuse: Original Domain - freebsd.org X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - camdensoftware.com X-Source: X-Source-Args: X-Source-Dir: Subject: Re: A quality operating system X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.5 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sun, 28 Aug 2011 04:04:34 -0000 --vkogqOf2sHV7VnPd Content-Type: text/plain; charset=us-ascii Content-Disposition: inline Content-Transfer-Encoding: quoted-printable Quoth Chad Perrin on Saturday, 27 August 2011: > On Sun, Aug 28, 2011 at 05:09:26AM +0200, Polytropon wrote: > > On Sat, 27 Aug 2011 13:56:16 -0500, Evan Busch wrote: > > >=20 > > > I've never had this problem when the claims have been stated > > > professionally -- only here. > >=20 > > But the claims HAVEN'T been stated professionally. You didn't bring > > _one_ example, not for "unprofessional" documentation, not for > > "professional" documentation. You're missing the basic structure of a > > professional argumentation, which consists of making a statement or a > > claim, then offering arguments that backup the claim, and additionally > > bring examples for those arguments. >=20 > I've decided to provide the "professional" response "Evan" claims to > crave: >=20 > Dear Evan, >=20 > We appreciate your feedback on the quality, scope, and focus of our > software and documentation. We always strive to provide the highest > quality products and service to all of our customers, and constantly > seek new ways to improve on perfection. The input of our customers > is a key element of our strategy to consistently provide what they > need in a timely and responsible fashion. >=20 > Your ticket number is d3b07384d113edec49eaa6238ad5ff00. Your case > worker is Robert Jones. Your ticket is: >=20 > [ ] Pending Action > [ ] Open > [X] Closed: Complete >=20 > Your account has been charged $14.99 for successful completion. Note > that this special 25% reduced support pricing will only apply for > actions until September 15th. Take advantage of the discounts now! >=20 > If you have any further questions, do not hesitate to use the support > form on the Website. Thank you for your business. >=20 > --=20 > Chad Perrin [ original content licensed OWL: http://owl.apotheon.org ] Perfect, except you didn't charge enough -- and you didn't ask him to complete a survey. --=20 =2EO. | Sterling (Chip) Camden | http://camdensoftware.com =2E.O | sterling@camdensoftware.com | http://chipsquips.com OOO | 2048R/D6DBAF91 | http://chipstips.com --vkogqOf2sHV7VnPd Content-Type: application/pgp-signature Content-Disposition: inline -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.11 (FreeBSD) iQEcBAEBAgAGBQJOWb5LAAoJEIpckszW26+Rf1QH/2HtgkrQMJBE+i7nuQLOpw1m yNKeIsj5Ym0y3UZ53srRKcf661jutRK/N5CsWL8Hg7hYO1NrCzUDRSaEun5n09V1 wWbQHuTBY5AvIGM8g5pNVohNBpWNSYJxPCTm8K1UOCCJVVdC7iXQUt+pevdDv+yY TFw6fKPwgZRmNglsao6CJF/ug8rhGxLrCeXmfE7wqZvgCEvSJARMgEczpeasbkZl 7rHhRQS+6MetG494WNZjAGU9qFHGtJrMtCak+S8G7N4lV4O3BuaIaWcKJGIBOD+u eZEF/fnkyjpncLgu1In1cdrA3zeSWSv/cH5uskhgQBC71nUsrsouNXFeX8RIuDE= =i/KH -----END PGP SIGNATURE----- --vkogqOf2sHV7VnPd--