Date: Fri, 04 Apr 2014 14:53:28 -0400 From: "R. Scott Evans" <freebsd-questions@rsle.net> To: freebsd-questions@freebsd.org Subject: Re: wireless customer change Message-ID: <533EFFA8.6040105@rsle.net> In-Reply-To: <533EFC16.2040403@seidata.com> References: <533EBE54.9060504@rsle.net> <533EFC16.2040403@seidata.com>
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Sorry wrong recipient, please disregard. On 04/04/14 14:38, R. Scott Evans wrote: > Okay, I have another odd one... > > User cherylp (Nugent Sand) was offline and according to the wireless DB > they were off Milton 900. Frank was dispatched, only to get out there > and find they were actually a 3.65 customer off of Rykers. > > After hearing this, I checked inventory and indeed their gear is 3.65 in > there but the signup DB is wrong. Is there a chance a database > restore/replication was done with old data at some point? As the > customer is back online now, I've left it untouched in case you wanted > to look at it? > > -scott > On 04/04/14 10:14, R. Scott Evans wrote: >> Paul and/or Dave, >> >> Erin called about user "lthurnall" a bit ago stating the users internet >> stopped working last night. According to Erin, everything was/is as it >> should be in billing but for whatever reason the customer was marked as >> cancelled in the wireless database and the radio IP & asset/SN info was >> removed. >> >> Erin set it back to Installed and I was able to restore the IP and asset >> info (hopefully the inventory DB was still correct) and reenable the BSR >> index, but didn't know if either of you had any insight on this? >> >> -scott
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