From owner-freebsd-questions@FreeBSD.ORG Fri Apr 4 18:53:45 2014 Return-Path: Delivered-To: freebsd-questions@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:1900:2254:206a::19:1]) (using TLSv1 with cipher ADH-AES256-SHA (256/256 bits)) (No client certificate requested) by hub.freebsd.org (Postfix) with ESMTPS id CC646BC9 for ; Fri, 4 Apr 2014 18:53:45 +0000 (UTC) Received: from mx1.rsle.net (mx1.rsle.net [IPv6:2607:ff40:b0b::4]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (Client did not present a certificate) by mx1.freebsd.org (Postfix) with ESMTPS id 833932F2 for ; Fri, 4 Apr 2014 18:53:45 +0000 (UTC) Received: from prometheus.rsle.net (UNKNOWN [206.162.203.14] (may be forged)) (authenticated bits=0) by mx1.rsle.net (8.14.7/8.14.7) with ESMTP id s34IrXIb031692 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES128-SHA bits=128 verify=NO) for ; Fri, 4 Apr 2014 14:53:36 -0400 (EDT) (envelope-from freebsd-questions@rsle.net) X-Virus-Status: Clean X-Virus-Scanned: clamav-milter 0.98.1 at antivirus.rsle.net Message-ID: <533EFFA8.6040105@rsle.net> Date: Fri, 04 Apr 2014 14:53:28 -0400 From: "R. Scott Evans" User-Agent: Mozilla/5.0 (X11; FreeBSD amd64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0 MIME-Version: 1.0 To: freebsd-questions@freebsd.org Subject: Re: wireless customer change References: <533EBE54.9060504@rsle.net> <533EFC16.2040403@seidata.com> In-Reply-To: <533EFC16.2040403@seidata.com> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit X-Greylist: Sender succeeded SMTP AUTH, not delayed by milter-greylist-4.4.3 (mx1.rsle.net [206.162.201.2]); Fri, 04 Apr 2014 14:53:36 -0400 (EDT) X-BeenThere: freebsd-questions@freebsd.org X-Mailman-Version: 2.1.17 Precedence: list List-Id: User questions List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Fri, 04 Apr 2014 18:53:45 -0000 Sorry wrong recipient, please disregard. On 04/04/14 14:38, R. Scott Evans wrote: > Okay, I have another odd one... > > User cherylp (Nugent Sand) was offline and according to the wireless DB > they were off Milton 900. Frank was dispatched, only to get out there > and find they were actually a 3.65 customer off of Rykers. > > After hearing this, I checked inventory and indeed their gear is 3.65 in > there but the signup DB is wrong. Is there a chance a database > restore/replication was done with old data at some point? As the > customer is back online now, I've left it untouched in case you wanted > to look at it? > > -scott > On 04/04/14 10:14, R. Scott Evans wrote: >> Paul and/or Dave, >> >> Erin called about user "lthurnall" a bit ago stating the users internet >> stopped working last night. According to Erin, everything was/is as it >> should be in billing but for whatever reason the customer was marked as >> cancelled in the wireless database and the radio IP & asset/SN info was >> removed. >> >> Erin set it back to Installed and I was able to restore the IP and asset >> info (hopefully the inventory DB was still correct) and reenable the BSR >> index, but didn't know if either of you had any insight on this? >> >> -scott