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Date:      Tue, 22 Oct 1996 22:29:26 -0400 (EDT)
From:      Tim Vanderhoek <hoek@freenet.hamilton.on.ca>
To:        Paul DuBois <dubois@primate.wisc.edu>
Cc:        al359@osfn.rhilinet.gov, questions@freebsd.org
Subject:   Re: Free T-shirt
Message-ID:  <Pine.GSO.3.95.961022222331.15110A-100000@james.freenet.hamilton.on.ca>
In-Reply-To: <199610230031.TAA01970@night.primate.wisc.edu>

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On Tue, 22 Oct 1996, Paul DuBois wrote:

> Eric Lesniewski writes:
> > Hello again! I just want to make sure that you got my first message
> > about that free T-shirt that you handed out to my friend here in
> > Princeton!  If not, then I'll remind you.  He wrote you to tell you that
> > you spelled "congratulations" incorrectly at the end of the installation
> > process for 2.1.5.  That distribution cd belongs to me, my friend had
> > come by to assist me in the installation procedure.
> 
> You bought a distribution.  You didn't buy support.  You may well
> receive answers to your questions from this mailing list, but you're
> more likely to get them by asking rather than by making silly demands.

Without actually consulting Eric, I'm going to suggest that you
misinterpreted his message.  I read it as follows...

1. A message alerting us to a bug that we may not have noticed otherwise.

2. A message regarding some merchandise which should have been addressed
to Walnut Creek?

3. A message describing a technical problem he was having.

4. A short blurb saying he would be very grateful for any help anyone here
could offer.


I tend to think a "good" response would be to mention that
questions@freebsd.org is not directly responsible for FreeBSD merchandise,
an answer to his technical query, and a suggestion that he use `send-pr'
to file the bugreport so that it can be fixed (if it still exists in newer
versions).

Incidentally, if you believe that spelling mistakes are silly, I must
disagree.  They reflect on the whole operating system, and the amount of
care put into it.  It's understandable when big things can't be done
right, but when small things aren't, it can reflect shoddy workmanship.


--
Outnumbered?  Maybe.  Outspoken?  Never!
tIM...HOEk




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