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Date:      Tue, 23 May 2000 08:02:14 +0530
From:      Rahul Siddharthan <rsidd@physics.iisc.ernet.in>
To:        keichii@bsdconspiracy.net
Cc:        freebsd-chat@FreeBSD.ORG
Subject:   Re: FreeBSD Manual Set
Message-ID:  <20000523080214.A23727@physics.iisc.ernet.in>
In-Reply-To: <20000522201819.B56718@peorth.iteration.net>; from keichii@peorth.iteration.net on Mon, May 22, 2000 at 08:18:19PM -0500
References:  <20000521121409.F3710@cichlids.cichlids.com> <200005212117.RAA06099@rac10.wam.umd.edu> <20000522112045.B10249@physics.iisc.ernet.in> <20000522201819.B56718@peorth.iteration.net>

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Michael C. Wu said on May 22, 2000 at 20:18:19:
> On Mon, May 22, 2000 at 11:20:45AM +0530, Rahul Siddharthan scribbled:
> | > > > * I sold out.  I will be working as a Linux admin.  I am so ashamed.  Is
> | > > > there a freebsd-repentence mailing list I need to email?
> | > > freebsd-ashamed-linux-admins@freebsd.org you mean?
> 
> | > This is the Postfix program at host hub.freebsd.org.
> | > I'm sorry to have to inform you that the message returned
> | > below could not be delivered to one or more destinations.
> | > For further assistance, please contact <postmaster@FreeBSD.ORG>
> | > If you do so, please include this problem report. You can
> | > delete your own text from the message returned below.
> | >                         The Postfix program
> 
> | > <freebsd-ashamed-linux-admins@freebsd.org>: unknown user:
> | >     "freebsd-ashamed-linux-admins"
> | > I guess I should note I have never seen a Postfix error message.  I hate
> | > it.  It is way too friendly and helpful.
> 
> | Ugh.  I thought qmail was bad, but it's nothing like this.
> | (In that respect, I mean.  No reflection on its performance as
> | a MTA.)
> ---end quoted text---
> 
> I do not understand why we cannot have a friendly yet professional
> sounding "auto-reply" message.  For the average user, it is much
> easier for them to understand the above mail than reading the
> Sendmail bounce message.  Professional sounding is all good, but
> not at the price of clearity and easy-of-use.  In this case,
> can you write a message that is  more concise, clear, and yet
> still friendly to the average OE/Eudora/Outlook/Messenger-email-user?

The funny thing is the friendly sounding part tells you *nothing*
(except that there was an unrecoverable error of some kind).  If you
have to look at what the error was ("unknown user"), it's no clearer
than sendmail's (which is clear enough, imo).  The same is true of
qmail, and ezmlm, both by Dan Bernstein.  Great programs both, but
when ezmlm bounces a message because a subject line wasn't specified,
it includes a friendly, long and meaningless message on the top, and
a brief error message regarding the subject line somewhere below where
newbies are often afraid to look...

Rahul.


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