Date: Thu, 4 Apr 2002 00:59:19 +0200 From: "Anthony Atkielski" <anthony@freebie.atkielski.com> To: "Rick Hamell" <hamellr@heorot.1nova.com> Cc: "Mike Meyer" <mwm-dated-1018305049.52a762@mired.org>, <chat@freebsd.org> Subject: Re: Anti-Unix Site Runs Unix Message-ID: <00d001c1db63$307abd40$0a00000a@atkielski.com> References: <Pine.BSF.4.21.0204031554220.42074-100000@heorot.1nova.com>
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Rick writes: > Microsoft dosen't have technical support > people at all except for the very high-level > tier 3 group. All the technical support > people are contracted out to other companies. That depends on the product, and on the support category. I believe Premier support is 100% Microsoft. > Every once in a while they'll get someone > above average, but they tend to get promoted > or a real job. The average job lifetime in technical support, industry-wide, is about 18 months, IIRC. It's a really boring job, overall, and often very frustrating as well. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-chat" in the body of the message
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