From owner-freebsd-chat Fri Nov 19 20:53: 4 1999 Delivered-To: freebsd-chat@freebsd.org Received: from shell.webmaster.com (mail.webmaster.com [209.133.28.73]) by hub.freebsd.org (Postfix) with ESMTP id 6082614E6A for ; Fri, 19 Nov 1999 20:53:01 -0800 (PST) (envelope-from davids@webmaster.com) Received: from whenever ([209.133.29.2]) by shell.webmaster.com (Post.Office MTA v3.5.3 release 223 ID# 0-12345L500S10000V35) with SMTP id com; Fri, 19 Nov 1999 20:53:00 -0800 From: "David Schwartz" To: "Thomas Valentino Crimi" Cc: Subject: RE: Marketing vs. technical superiority (was: Judge: "Gates Was Main Culprit") Date: Fri, 19 Nov 1999 20:53:00 -0800 Message-ID: <000001bf3313$1ee4ce90$021d85d1@youwant.to> MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook 8.5, Build 4.71.2377.0 X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2919.6600 In-Reply-To: <0sBMLca00Uw80YMMU0@andrew.cmu.edu> Importance: Normal Sender: owner-freebsd-chat@FreeBSD.ORG Precedence: bulk X-Loop: FreeBSD.org >> I don't believe that. Why wouldn't we all just stick with the previous >> generation? Shouldn't we be just as tied to it? If this was true, wouldn't >> this be an argument why _no_one_ would upgrade? This argument fails under a >> reasoned analysis and has no empirical evidence to support it. > > I believe there is very strong logical support, and empirical evidence > wherever you go: Actually, all the empricial evidence points the other way. > It's one thing for me to tell my friends not to send me Word documents > as attachments ("Email me another word doc and I'll email you my > kernel"), but when a potential employer sends me an offer written in the > file format of their choice, I do my best to find the software to read > it - it's rather embarrassing to say "I'm sorry, I can't read your > document, convert it to something leigible and send it again" - > sometimes you have the leverage to do that, sometimes you don't. If a > large part of the 10% of people who get the "wizz-bangy" new computer > every year installed with the latest software in their office are the > people many want to communicate with, more people upgrade, and > eventually you have to match the majority or be the 'special case' in > everyone's book. It wastes their time and yours. Do you understand what 'empirical evidence' is? What happened to you personally, or how your Aunt Edna feels is not empirical evidence of a market trend. I can point to just as many such arguments as to why people shouldn't upgrade. I mean, I think "do I want to be part of the 10% that gets new WhizBangy features and risk having 90% of the people being unable to open my documents?" But that isn't empirical evidence either. There have actually been several fairly through studies looking for tie in effects and tipping effects. They've not found any evidence of any in the comptuer software market. That doesn't mean it doesn't exist, but it does mean that your anecdotal evidence should be met with suspicion. > So, yes, compatibility (and therefore having similar systems) is king. If this were true, nobody would upgrade unless the benefits were so massive it was worth losing compatability. > And so long as someone worth doing buisiness with is upgrading, it may > very often be your requirement to upgrade as well. In other words, if it's worth upgrading, it's worth upgrading. And if it's not, it's not. If the upgrade offers features people want, they'll upgrade. If not, not. This means that Microsoft has to keep innovating to keep market share. > In a perfect world, > word processors would use a common file format where features would > degrade gracefully (similar to HTML ignoring tags it doesn't know). If you believe that, why not make one and sell it? If this would allow one group to upgrade and get the new features and another group to never have to upgrade, it sounds like it would be a win all around. Microsoft will go out of its way to help you -- even Microsoft's competitors admit that Microsoft supports its developers better than pretty much anyone else around. > Obviously, the best thing for a company to do is to make token > improvements every year and make the file formats incompatible. This would just cause people to stop upgrading. Worse, it would allow a competitor who made real improvements or committed more to compatability to steal the market easily. In any event, I think this whole issue will become irrelevant in a few years. It seems like HTML/XML and friends are going to become the interchange format of choice all around. No thanks to the FreeBSD/Linux people who are doing everything they can to kill it. DS To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-chat" in the body of the message