Date: Fri, 14 May 1999 10:20:49 -0400 (EDT) From: Bill Fumerola <billf@chc-chimes.com> To: Scott Lambert <lambert@techbsd.csw.net> Cc: freebsd-isp@FreeBSD.ORG Subject: Re: Tech Support/Administration help desk software? Message-ID: <Pine.HPP.3.96.990514101605.9976H-100000@hp9000.chc-chimes.com> In-Reply-To: <19990514093400.A6059@techbsd.csw.net>
next in thread | previous in thread | raw e-mail | index | archive | help
On Fri, 14 May 1999, Scott Lambert wrote: > Are there any FBSD runnable helpdesk type applications? What I need is > something that will allow my tech support department to issue a trouble > ticket and follow it to completion. I know that a lot of customer problems > must be slipping through the cracks now. I just have no way to measure > the phenomenon. > We could also use a group To-Do list and/or preventitive maintenance tool > to assist the system administrators. I'm running out of room on my > whiteboard. :-) Keystone - www.stonekeep.com (requires apache+php3) - bill fumerola - billf@chc-chimes.com - BF1560 - computer horizons corp - - ph:(800) 252-2421 - bfumerol@computerhorizons.com - billf@FreeBSD.org - To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?Pine.HPP.3.96.990514101605.9976H-100000>