From owner-freebsd-stable Wed Aug 1 12:25:20 2001 Delivered-To: freebsd-stable@freebsd.org Received: from camelot.bitart.com (BITart-45.BITart.com [206.103.221.45]) by hub.freebsd.org (Postfix) with SMTP id 824FC37B401 for ; Wed, 1 Aug 2001 12:25:13 -0700 (PDT) (envelope-from gerti@bitart.com) Received: (qmail 28123 invoked by uid 101); 1 Aug 2001 19:25:06 -0000 Message-ID: <20010801192506.28122.qmail@camelot.bitart.com> Content-Type: text/plain MIME-Version: 1.0 (NeXT Mail 4.2mach v148) X-Nextstep-Mailer: Mail 4.2mach (Enhance 2.2p1) Received: by NeXT.Mailer (1.148) From: Gerd Knops Date: Wed, 1 Aug 2001 14:25:06 -0500 To: freebsd-questions@freebsd.org, freebsd-stable@freebsd.org Subject: Beware of WindRiver Systems! Reply-To: gerti-freebsdq@BITart.com Sender: owner-freebsd-stable@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.ORG Hi Everyone, Contrary to Jordan's comments it seems the WindRiver screw ups continue. A few weeks ago I received EMail telling me my credit card was invalid, and they could not ship my subscription. So I go to the indicated web page and update the credit card info (Visa had issued a new card as a precaution after a database of an E-Business was hijacked). A few days later I get the same EMail again, and I go through that procedure once more. Another few days go by, and the same EMail again. This time I call them. An obviously annoyed lady tells me she can't really do anything about it, doesn't care that the web page doesn't work, and says I should send EMail. Which I did, explaining the whole thing (no response). A few days later the 4.3 CDs finally arrive, weeks later than they should have. Yet a few days later I receive snail mail complaining my credit card info is invalid. Since I already invested half an hour to try and fix up their problems, I ignore it. A few days later my credit card invoice arrives, and I got charged TWICE by WindRiver. Needless to say, phone calls go the way of /dev/null. I'd strongly recommend that anyone thinks twice before doing business with WindRiver Systems. A search through he archives will show I am not the only one who has troubles with them. Regards Gerd Knops To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-stable" in the body of the message