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Date:      Fri, 24 May 2019 22:34:15 +1000
From:      Kubilay Kocak <koobs@FreeBSD.org>
To:        Grzegorz Junka <list1@gjunka.com>, freebsd-ports@freebsd.org
Subject:   Re: Policy on closing bugs
Message-ID:  <3f2d8d56-c223-596e-caaf-d17d6a0decd5@FreeBSD.org>
In-Reply-To: <b182523b-7ef1-06a4-cee0-809311fcb39a@gjunka.com>
References:  <2d6b1503-8ecd-6313-525b-e9f104fcb7f6@gjunka.com> <3ca47a0a-e8ae-e36f-c499-b26f8997e55c@FreeBSD.org> <341fe47b-1104-3050-f85b-504be0460c48@gjunka.com> <b182523b-7ef1-06a4-cee0-809311fcb39a@gjunka.com>

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On 24/05/2019 9:52 pm, Grzegorz Junka wrote:
> 
> On 24/05/2019 11:30, Grzegorz Junka wrote:
>>
>> On 24/05/2019 11:12, Kubilay Kocak wrote:
>>> On 24/05/2019 8:07 pm, Grzegorz Junka wrote:
>>>> Hey,
>>>>
>>>> Is there any policy/document when a bug can be closed? For example, 
>>>> is it OK to close a bug that is fixed upstream but not yet in ports?
>>>>
>>>> Thanks
>>>> GrzegorzJ
>>>>
>>>
>>> Hi Grzegorz,
>>>
>>> Bugs are closed after they are "resolved". Resolved means a 
>>> resolution has "occurred", but more precisely, the "thing reported" 
>>> has been resolved. Resolved doesn't necessary mean "fixed" (see below)
>>>
>>> What resolution is appropriate/set depends on the context of the 
>>> issue, usually the specific nature of the request/proposal. Is there 
>>> a specific bug you're referring to? I can speak to that case 
>>> specifically if so.
>>>
>>> For example however, if the bug was a "bug report for the 
>>> port/package", fixed upstream hasn't fixed the port, so not usually, 
>>> no, that wouldn't be considered sufficient to be "resolved" and closed.
>>>
>>> Usually commits upstream are backported to the ports, and they are 
>>> closed when those are committed.
>>>
>>> There can't be policies for this perse, as its completely 
>>> context/request dependent.
>>>
>>> Resolutions can take place either by way of:
>>>
>>> 1) A change is made: a commit, usually, but could be a wiki update, 
>>> or a DNS update for infrastructure changes, etc.
>>> 2) One of the 'non-change' resolutions: not accepted, unable to 
>>> reproduce, feedback timeout, etc
>>>
>>> Nothing about the above is special or different than most other issue 
>>> trackers (generally speaking).
>>>
>>> Regarding states, we have New, Open, In Progress, Closed
>>>
>>> New: Not touched/Untriaged
>>> Open: Initially Triaged (classified)
>>> In Progress: Has a real (person) Assignee, action has started
>>> Closed: Change(s) Made, OR "Non-Change" resolution set.
>>>
>>> There's nothing special/different about these either, except that we 
>>> like to have a real person assigned before in progress, and before 
>>> close.
>>>
>>> Happy to answer any more questions regarding issue tracking, etc anytime
>>>
>>
>> Hi Kubilay,
>>
>> Thank you for a detailed response. Yes, this is related to a 
>> particular defect. I didn't mention it because I didn't want to be 
>> picky and seen as causing troubles :) Also wasn't sure what's OK and 
>> what's not. Here is the defect:
>>
>> https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=238086
>>
>> I appreciate Yuri's contributions to the community and my intention 
>> isn't to bring this up for judgment. Even though as a FreeBSD user I 
>> might feel a bit ignored and shuffled under the carpet after the 
>> defect has been closed, my intention was more to find out if maybe a 
>> new state "Postponed" could be added for a defect in a state like this 
>> one?
>>
> 
> A very similar story with:
> 
> https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=238088
> 
> It's not scheduled to be removed per se yet. The removal is under 
> discussion with no clear path agreed as far as I know. I understand that 
> a maintainer doesn't want to spend time working on a port that will 
> likely undergo significant changes or removal but is closing the defect 
> the right thing to do? And again, a "Postponed" state seems to me to be 
> more appropriate?
> 
> GrzegorzJ
> 
> 

The better resolution for this is again probably: Not Accepted (as 
WONTFIX), though I can understand why "Overcome by Events" was selected 
(wont be fixed *because* of a separate overruling issue).

 From a reading of the associated bug (215036), it reads fairly clearly 
that the 0.x branch is not supported (security wise, in particular), and 
no further work will be done on it. That the port has been deprecated 
(DEPRECATED/EXPIRY_DATE) is evidence of that decision.

./koobs




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