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Date:      Thu, 20 Mar 2003 21:06:51 +0000 (GMT)
From:      "Neil O'Brien" <neil.obrien@dsl.pipex.com>
To:        FreeBSD-gnats-submit@FreeBSD.org
Subject:   kern/50149: Using Alcatel SpeedTouch results in "usb0: host controller process error","usb0: host controller halted"
Message-ID:  <20030320210651.9B07570A@optiplex.home>

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>Number:         50149
>Category:       kern
>Synopsis:       Using Alcatel SpeedTouch results in "usb0: host controller process error","usb0: host controller halted"
>Confidential:   no
>Severity:       serious
>Priority:       medium
>Responsible:    freebsd-bugs
>State:          open
>Quarter:        
>Keywords:       
>Date-Required:
>Class:          sw-bug
>Submitter-Id:   current-users
>Arrival-Date:   Thu Mar 20 14:30:13 PST 2003
>Closed-Date:
>Last-Modified:
>Originator:     Neil O'Brien <neil.obrien@dsl.pipex.com>
>Release:        FreeBSD 4.7-RELEASE i386
>Organization:
>Environment:
System: FreeBSD optiplex.home 4.7-RELEASE FreeBSD 4.7-RELEASE #1: Wed Feb 26 08:05:31 GMT 2003 root@optiplex.home:/usr/src/sys/compile/OPTIPLEX i386

Kernel config as http://www.apuq79.dsl.pipex.com/OPTIPLEX
Dmesg showing problem: http://www.apuq79.dsl.pipex.com/dmesg.usb0

The only USB devices in use are Alcatel SpeedTouch USB modem and Logitech MX300.

The modem software is modem_run version 1.1, and pppoa2 version 1.1, with PPP Version 3.1 - Oct  9 2002.  The system also runs a firewall and gateway service but I do not believe these programs to have any effect on this problem.

>Description:
After booting the system, ppp connects to the internet as expected.  The system functions perfectly for a time that appears to be random, but had been as low as a few seconds and as long as eight days, before the USB devices cease to function.  The console displays the following messages:

usb0: host controller process error
usb0: host controller halted
usb0: host controller halted
...
(the "usb0: host controller halted" message is repeated until the system is rebooted)

The problem appears to occur more frequently when users are logged into the system than when the system is functioning as a gateway but no users are logged in.  It has been speculated that this is due to an increased load on the USB subsystem when local users are logged in as network (gateway) users do not often download large files but local users do.
>How-To-Repeat:
There is apparently no specific "trigger" event although the problem ocurrs regularly.
>Fix:
Unknown.  Rebooting temporarily restores functionality.

A patch that re-enables the USB sybsystem to alleviate rebooting, but which does not address the root cause, is available at http://www.mail-archive.com/speedtouch@ml.free.fr/msg03140.html
>Release-Note:
>Audit-Trail:
>Unformatted:

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