From owner-freebsd-usb@FreeBSD.ORG Sun Dec 14 18:26:35 2014 Return-Path: Delivered-To: freebsd-usb@freebsd.org Received: from mx1.freebsd.org (mx1.freebsd.org [8.8.178.115]) (using TLSv1.2 with cipher AECDH-AES256-SHA (256/256 bits)) (No client certificate requested) by hub.freebsd.org (Postfix) with ESMTPS id 4DA43A64 for ; Sun, 14 Dec 2014 18:26:35 +0000 (UTC) Received: from mail-wg0-x234.google.com (mail-wg0-x234.google.com [IPv6:2a00:1450:400c:c00::234]) (using TLSv1 with cipher ECDHE-RSA-RC4-SHA (128/128 bits)) (Client CN "smtp.gmail.com", Issuer "Google Internet Authority G2" (verified OK)) by mx1.freebsd.org (Postfix) with ESMTPS id D7D48D70 for ; Sun, 14 Dec 2014 18:26:34 +0000 (UTC) Received: by mail-wg0-f52.google.com with SMTP id x12so12912098wgg.39 for ; Sun, 14 Dec 2014 10:26:33 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:in-reply-to:references:date:message-id:subject:from:to :cc:content-type; bh=KVEXzBCqbh4jh1DTvEbdtC1X6IP8QTxILYU/2ZV/fgg=; b=rr/eAc4CoLzEK8bege7YDg+pIr507wq+qB6AKHYMEq1TeS7i+JA+KyMGojI2WLmcPd Xuu0O9WMaTSCzSE/YPe13Tjc8pnDNnFe3CAPfnKr9xHkAHv87ohSin6sdGCgXxFcdGqx p2A0EzD3s9kmYoy7l1C1/isgZhB3FcTOiZJ1ENi5AuQwOCiMQd8xLCtd5+0Z2cXQpvrD cKgVfnzV1JzrqktTdEDvqjd2K2cY61b65IgJ82Kaa7tqILtIs3ZH0npP1ijqn7mL4yTV av6MFOstL6ZFHnjyU4O/rR12sKxSOANPGa1WlulaIeb8c35Li0yu806+4BQhtgJPbQ0M mDaA== MIME-Version: 1.0 X-Received: by 10.194.62.19 with SMTP id u19mr35659911wjr.0.1418581593139; Sun, 14 Dec 2014 10:26:33 -0800 (PST) Received: by 10.27.174.20 with HTTP; Sun, 14 Dec 2014 10:26:33 -0800 (PST) In-Reply-To: <548D38D5.2010700@selasky.org> References: <548D38D5.2010700@selasky.org> Date: Sun, 14 Dec 2014 10:26:33 -0800 Message-ID: Subject: Re: Disconnects every 15 seconds From: Randall Fox To: Hans Petter Selasky Content-Type: text/plain; charset=UTF-8 X-Content-Filtered-By: Mailman/MimeDel 2.1.18-1 Cc: freebsd-usb@freebsd.org X-BeenThere: freebsd-usb@freebsd.org X-Mailman-Version: 2.1.18-1 Precedence: list List-Id: FreeBSD support for USB List-Unsubscribe: , List-Archive: List-Post: List-Help: List-Subscribe: , X-List-Received-Date: Sun, 14 Dec 2014 18:26:35 -0000 Thanks for the reply... Here are the answers to you questions. > What USB controllers are you using? EHCI/XHCI/OHCI/UHCI? I'm not sure how to check this, but it looks like it's using EHCI, at least it shows that when running usbconfig: $ usbconfig ugen0.1: at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) ugen1.1: at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) ugen0.2: at usbus0, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) ugen1.2: at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA) ugen0.3: at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (100mA) ugen1.3: at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (200mA) ugen1.4: at usbus1, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (0mA) > Are all USB controller drivers loaded? I would assume so. Since the device is USB HID, I don't have any device specific drivers to load. And since the mouse/keyboard etc, loads fine,and I don't see any errors in the logs. If there is somewhere else I should check, just point me in that direction. I would assume if it was a driver problem, the communication to the device would not work at all. I can communicate with it, it just disconnects and reconnects frequently. > Did you try connecting the device through an external USB HUB? Just did, here is the result. Interesting, but still the same result, but with more info. The hub I used is part of my monitor, a new Dell with a USB3 hub in it. I had to lug it into the server room. I usually run headless. Dec 14 09:54:11 freenas kernel: ugen1.4: at usbus1 Dec 14 09:54:11 freenas kernel: uhub4: on usbus1 Dec 14 09:54:11 freenas kernel: uhub4: MTT enabled Dec 14 09:54:12 freenas kernel: uhub4: 4 ports with 4 removable, self powered Dec 14 09:54:13 freenas kernel: ugen1.5: at usbus1 Dec 14 09:54:13 freenas kernel: uhid0: on usbus1 Dec 14 09:54:13 freenas kernel: ugen1.6: at usbus1 Dec 14 09:54:13 freenas kernel: uhub5: on usbus1 Dec 14 09:54:13 freenas kernel: uhub5: MTT enabled Dec 14 09:54:14 freenas kernel: uhub5: 4 ports with 4 removable, self powered Dec 14 09:54:27 freenas kernel: ugen1.5: at usbus1 (disconnected) Dec 14 09:54:27 freenas kernel: uhid0: at uhub4, port 2, addr 5 (disconnected) Dec 14 09:54:28 freenas kernel: uhub_reattach_port: port 2 reset failed, error=USB_ERR_STALLED Dec 14 09:54:28 freenas kernel: uhub_reattach_port: device problem (USB_ERR_STALLED), disabling port 2 Dec 14 09:54:28 freenas kernel: ugen1.4: at usbus1 (disconnected) Dec 14 09:54:28 freenas kernel: uhub4: at uhub3, port 1, addr 4 (disconnected) Dec 14 09:54:28 freenas kernel: ugen1.6: at usbus1 (disconnected) Dec 14 09:54:28 freenas kernel: uhub5: at uhub4, port 4, addr 6 (disconnected) Dec 14 09:54:32 freenas kernel: ugen1.4: at usbus1 Dec 14 09:54:32 freenas kernel: uhub4: on usbus1 Dec 14 09:54:32 freenas kernel: uhub4: MTT enabled Dec 14 09:54:33 freenas kernel: uhub4: 4 ports with 4 removable, self powered Dec 14 09:54:33 freenas kernel: ugen1.5: at usbus1 Dec 14 09:54:33 freenas kernel: uhid0: on usbus1 Dec 14 09:54:34 freenas kernel: ugen1.6: at usbus1 Dec 14 09:54:34 freenas kernel: uhub5: on usbus1 Dec 14 09:54:34 freenas kernel: uhub5: MTT enabled Dec 14 09:54:35 freenas kernel: uhub5: 4 ports with 4 removable, self powered Dec 14 09:54:48 freenas kernel: ugen1.5: at usbus1 (disconnected) Dec 14 09:54:48 freenas kernel: uhid0: at uhub4, port 2, addr 5 (disconnected) Dec 14 09:54:49 freenas kernel: ugen1.5: at usbus1 Dec 14 09:54:49 freenas kernel: uhid0: on usbus1 Dec 14 09:55:03 freenas kernel: ugen1.5: at usbus1 (disconnected) Dec 14 09:55:03 freenas kernel: uhid0: at uhub4, port 2, addr 5 (disconnected) Dec 14 09:55:04 freenas kernel: ugen1.5: at usbus1 Dec 14 09:55:04 freenas kernel: uhid0: on usbus1 Dec 14 09:55:19 freenas kernel: ugen1.5: at usbus1 (disconnected) Dec 14 09:55:19 freenas kernel: uhid0: at uhub4, port 2, addr 5 (disconnected) Dec 14 09:55:20 freenas kernel: ugen1.5: at usbus1 Dec 14 09:55:20 freenas kernel: uhid0: on usbus1 Dec 14 09:55:34 freenas kernel: ugen1.5: at usbus1 (disconnected) Dec 14 09:55:34 freenas kernel: uhid0: at uhub4, port 2, addr 5 (disconnected) Dec 14 09:55:35 freenas kernel: ugen1.5: at usbus1 Dec 14 09:55:35 freenas kernel: uhid0: on usbus1 . . . continues... On Sat, Dec 13, 2014 at 11:14 PM, Hans Petter Selasky wrote: > > On 12/14/14 05:21, Randall Fox wrote: > >> I'm using a FreeBSD derivative, called FreeNAS. It is using FreeBSD at >> its >> core. Version of FreeNAS is 9.2.1.3, which roughly corresponds to the >> FreeBSD version (9.2). >> >> I plug in my UPS and I get: >> Dec 13 20:08:49 freenas kernel: ugen1.4: at usbus1 >> Dec 13 20:08:49 freenas kernel: uhid0: > SMART1500RM2U, class 0/0, rev 1.10/2.0a, addr 4> on usbus1 >> Dec 13 20:09:03 freenas kernel: ugen1.4: at usbus1 >> (disconnected) >> Dec 13 20:09:03 freenas kernel: uhid0: at uhub3, port 2, addr 4 >> (disconnected) >> Dec 13 20:09:04 freenas kernel: ugen1.4: at usbus1 >> Dec 13 20:09:04 freenas kernel: uhid0: > SMART1500RM2U, class 0/0, rev 1.10/2.0a, addr 4> on usbus1 >> Dec 13 20:09:18 freenas kernel: ugen1.4: at usbus1 >> (disconnected) >> Dec 13 20:09:18 freenas kernel: uhid0: at uhub3, port 2, addr 4 >> (disconnected) >> Dec 13 20:09:19 freenas kernel: ugen1.4: at usbus1 >> Dec 13 20:09:19 freenas kernel: uhid0: > SMART1500RM2U, class 0/0, rev 1.10/2.0a, addr 4> on usbus1 >> Dec 13 20:09:33 freenas kernel: ugen1.4: at usbus1 >> (disconnected) >> Dec 13 20:09:33 freenas kernel: uhid0: at uhub3, port 2, addr 4 >> (disconnected) >> >> >> I disabled all the higher level NUT services and such so they are not in >> the way. >> >> Unfortunately I don't have the ability to recompile a kernel to turn on >> debug and make adjustments. Is there anything I can do? I know the UPS >> device is otherwise working properly, it just seems to be reporting these >> disconnects. The UPS also works on my Windows box when I connect it, I >> don't see any disconnects. I was able to mute the disconnects in FreeBSD >> by running "usbhidctl -alvnr -f /dev/uhid0" which loops repeatedly and >> shows changed data. When this is running, the disconnectsin dmesg go >> away. Also, it seems to be consistently repeating every 15 seconds.. >> >> Any help appreciated >> > > Hi, > > Did you try connecting the device through an external USB HUB? > > What USB controllers are you using? EHCI/XHCI/OHCI/UHCI? > > Are all USB controller drivers loaded? > > --HPS > >