Date: Wed, 20 Oct 1999 08:00:02 -0500 From: TrouBle <trouble@netquick.net> To: Joep Grooten <joep@di.nl> Cc: Deepwell Internet <freebsd@deepwell.com>, freebsd-isp@FreeBSD.ORG Subject: Re: Trouble ticket software. Message-ID: <380DBCD2.CD0D4F65@netquick.net> References: <4.2.0.58.19991014175047.00cefd40@mail1.dcomm.net> <19991020100954.A33084@di.nl>
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Uhhhh nope... no source code..... dont think i want it....... wheres the source luke??? > We've just released a ticketing system for FreeBSD called Loggie, you'll find > it on: > > http://www.di.nl/loggie/ > > Currently it only supports MySQL but later this week a Solid Server version > will be released. Work on a PostgreSQL version is on it's way... > > > The system could break down reports about the types of customer problems > > and the regions. It could report on a sudden increase in disconnects or > > low-connect-speeds above what is normal for a given switch. Then, I could > > print a list of telephone prefixes for those customers to send off to the > > telco. > > Reporting is still missing in Loggie but you can generate your own reports > using the data from the tickets in the database... > > Joep > > -- > +----------+----------------------------+ > | \ / | Joep Grooten / joep@di.nl | > |---\\\\---| Digital Intelligence B.V. | > | / \ | tel: +31.20 670 70 70 | > +----------+ fax: +31.20 670 78 78 | > +----------------------------+ > > To Unsubscribe: send mail to majordomo@FreeBSD.org > with "unsubscribe freebsd-isp" in the body of the message -- ...and that is how we know the Earth to be banana-shaped. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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