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Date:      Fri, 19 Mar 2004 08:11:18 +0100
From:      Martin Hudec <corwin@aeternal.net>
To:        freebsd-newbies@freebsd.org
Subject:   Re: FreeBSD-newbies group is a compromise community.
Message-ID:  <200403190811.28651.corwin@aeternal.net>
In-Reply-To: <20040318222230.F54150@floyd.gnulife.org>
References:  <1079648282.405a201a64217@savaka.com> <20040319030343.GA21807@wantadilla.lemis.com> <20040318222230.F54150@floyd.gnulife.org>

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Good morning,

Jamie, that is absolutely wrong to say that you didn't want to bother the=20
gurus and wizs. Everyone of those people, which you prefer to call gurus an=
d=20
wizs, one time in a galaxy far far away were newbies like you, they stumble=
d=20
upon the same problems like you do nowadays as newbie. I would not prefer t=
o=20
use such terms to highlight someone's knowledge. My experience from general=
=20
linux mailing lists is that members usually do sort themselves in some kind=
=20
of classes (user, power user, guru - use any terms you like). And this caus=
e=20
that someone who is calling himself a newbie might get ignored by someone w=
ho=20
is calling himself as guru, just for this simple reason that he is guru and=
=20
that is too demeaning for him to answer this (from his point of view) simpl=
e=20
and easy question. The -question mailing list is just for asking tech suppo=
rt=20
questions no matter how simple or how complicated they seem to be. On=20
=2D -questions there are many people willing to help. And it looks like tha=
t=20
=46reeBSD users are more grown up than linux users (my subjective opinion -=
=20
many of the linux so called gurus are still living in the opinion that they=
=20
are the best, they know everything because they don't use that redmond=20
operating system, so they see themselves as some kind of ueber-men..), so=20
they will answer, or at least try to shown the direction how to solve this =
or=20
that. If you ask for tech support here on -newbies list of course you might=
=20
get the right answer, but risk of getting less accurate answer here is more=
=20
higher than in -questions list.
You are saying that plenty of folks on -questions are getting flamed.. well=
 I=20
have not seen this for quite time now (maybe I am not paying lot of attenti=
on=20
to list), but it is always nice to see that person asking for help did at=20
least some research on his own (reading log files, trying google.. "in goog=
le=20
non est, ergo non est"). Sometimes I see questions like "my proftpd server=
=20
stopped to work, please help" and those are the questions when I feel like =
I=20
need a crystall ball to find out what happened to the proftpd. Please don't=
=20
get me wrong. I always try to help, no matter how stupid or easy question=20
seems to be. I was new to world of FreeBSD once too (and I am still - maybe=
 I=20
am good in ipfw traffic shaping, maybe I lack any experience at all in bind=
9=20
matters etc.), and I needed (and sometimes I need) the same kind of help yo=
u=20
asking for now. What I hate is the guru-like approach like "rtfm! man=20
make.conf". That is too childish. Remember that the most stupid questions a=
re=20
those which we are never about to ask. Enjoy and explore that nice world of=
=20
=46reeBSD and its possibilities.

cheers,
Martin

On Fri March 19 2004 05:43, Jamie wrote:
>    Sorry, I should have read the charter. I didn't want to bother the
> gurus and wizards with what I thought might be a question which would come
> from someone inexperienced, and title "newbies" *sounded* like a good
> place to ask it. I was just judging it by the name of the group, and not
> by the charter, so thats how I made my mistake. To me, newbies sounds like
> a haven for those whose asbestos underwear are away at the laundromat. Had
> I read the charter, I wouldn't have posted in newbies.
>
> I see plenty of folks in freebsd-questions getting flamed for not reading
> the manual, when I think in fact many of them are so inexperienced
> that they aren't aware of just where the manual they need is yet, or
> whether the additional manual they need even exists. A lot of questions
> are probably even ignored because people read the questions and think to
> themselves "I won't answer this - the guy hasn't read the manual, or he
> doesn't have a clue what is going on". Sometimes the person with the
> question may have read the manual but misunderstood it, or could not
> locate the relevant docs.
>


=2D --=20
:
:. kind regards
:..                      Martin Hudec
:.:
:.: =3Dw=3D http://www.aeternal.net
:.: =3Dm=3D +421.907.303393
:.: =3D@=3D corwin@aeternal.net
:.:
:.: "When you want something, all the universe=20
:.:   conspires in helping you to achieve it."
:.:                   - The Alchemist (Paulo Coelho)
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