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Date:      Tue, 22 Sep 2009 17:59:05 -0500
From:      Mark Linimon <linimon@lonesome.com>
To:        Gonzalo Nemmi <gnemmi@gmail.com>
Cc:        current@freebsd.org
Subject:   Re: Various problems seen in RC1 (was: Re: tmux(1) in base)
Message-ID:  <20090922225905.GC21416@lonesome.com>
In-Reply-To: <19e9a5dc0909221042l4f5a3e13p27776ee8bbc9713e@mail.gmail.com>
References:  <20090921112657.GW95398@hoeg.nl> <19e9a5dc0909211728m159c1b50id00dec2b3f8110b0@mail.gmail.com> <20090922101329.K39832@ury.york.ac.uk> <200909221231.27713.gnemmi@gmail.com> <20090922174713.B39832@ury.york.ac.uk> <19e9a5dc0909221042l4f5a3e13p27776ee8bbc9713e@mail.gmail.com>

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On Tue, Sep 22, 2009 at 02:42:49PM -0300, Gonzalo Nemmi wrote:
> I actually never opened a PR about atapicam because (as you can see) I
> sent as much info as I had at that time and nobody seemed to care, so
> I thought maybe that was something you guys knew and were working on,

There are a tremendous number of bugs reported, both on the mailing lists
and through GNATS: far more than our team of developers can handle.

Assuming that "nobobdy seems to care" is a mis-assumption.  It may mean
that, or it may mean that nobody who was in a position to work on it
that day saw it, or that if they were, they already had too many other
things to work on.

> and although I did file the proper PR, there's still no word about it,
> so I though maybe opening another PR about atapicam made no sense.

The mailing list traffic is so huge that people can't possibly keep copies
of everything around.  That's why we have the PR database in the first
place :-)

Now, I understand more than most that filing a PR doesn't necessarily
guarantee any kind of response, but it really becomes a self-fulfilling
prophecy if people don't do so.  Since ~50 PRs arrive a day, and there are
also bugs arriving on the mailing list, there's just no way to remember
them all -- other than having them in some kind of searchable form.

(As an aside, we've actually gotten better at helping users with PRs as
they are filed in the past year.  We are still working on ideas to get
more commits out of the PRs that are analyzed, have patches, and so forth.)

mcl



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