From owner-freebsd-questions Tue Feb 25 13: 6:43 2003 Delivered-To: freebsd-questions@freebsd.org Received: from mx1.FreeBSD.org (mx1.freebsd.org [216.136.204.125]) by hub.freebsd.org (Postfix) with ESMTP id 8BCD337B401 for ; Tue, 25 Feb 2003 13:06:41 -0800 (PST) Received: from whowhere.com (in02-fes1.whowhere.com [209.202.220.218]) by mx1.FreeBSD.org (Postfix) with SMTP id E92DD43FAF for ; Tue, 25 Feb 2003 13:06:40 -0800 (PST) (envelope-from bsdaemon@eudoramail.com) Received: from Unknown/Local ([?.?.?.?]) by whowhere.com; Tue, 25 Feb 2003 21:06:36 -0000 To: "Bill Moran" Date: Tue, 25 Feb 2003 13:06:36 -0800 From: "Joshua Lokken" Message-ID: Mime-Version: 1.0 Cc: "Questions" X-Sent-Mail: on Reply-To: bsdaemon@eudoramail.com X-Mailer: MailCity Service X-Priority: 3 Subject: Re: Concerns about your 403 errors X-Sender-Ip: 130.94.160.46 Organization: Lycos Mail (http://www.mail.eudoramail.com) Content-Type: text/plain; charset=us-ascii Content-Language: en Content-Transfer-Encoding: 7bit Sender: owner-freebsd-questions@FreeBSD.ORG Precedence: bulk List-ID: List-Archive: (Web Archive) List-Help: (List Instructions) List-Subscribe: List-Unsubscribe: X-Loop: FreeBSD.ORG Very well said. --- -- Joshua Lokken FreeBSD: The Power to Serve! bsdaemon@eudoramail.com --------------------------------> On Tue, 25 Feb 2003 15:22:16 Bill Moran wrote: >Dear Mysterious Unnamed Tech Support Person, > >I frequently donate time to the FreeBSD project by answering questions >on the freebsd-questions@freebsd.org mailing list. > >We recently had one of your users ask "what is the daemon and why is >it on my web page": http://www.users.globalnet.co.uk/~hhorse/ > >I'm sure I speak for many people involved with FreeBSD when I say, >We're glad to see that you're using FreeBSD and glad that you promote >it, but we would appreciate it if you could provide a little more >information to your users. > >Something like "If you are having difficulties, click on this link >to email tech support" that would take the user's attention away >from the beastie and keep them from searching in the wrong place >for the answer to their problem. > >As you can guess, we were unable to do anything more for your user >than refer him back to your tech support. > >-- >Bill Moran >Potential Technologies >http://www.potentialtech.com > > >To Unsubscribe: send mail to majordomo@FreeBSD.org >with "unsubscribe freebsd-questions" in the body of the message > Need a new email address that people can remember Check out the new EudoraMail at http://www.eudoramail.com To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message