Date: Wed, 18 Jun 2003 09:37:21 -0700 From: Terry Lambert <tlambert2@mindspring.com> To: Paul Robinson <paul@iconoplex.co.uk> Cc: Bill Moran <wmoran@potentialtech.com> Subject: Re: Advice on how to straighten out a crappy ISP Message-ID: <3EF09541.57F42A78@mindspring.com> References: <3EEFC568.70900@potentialtech.com> <20030618105019.GR20204@iconoplex.co.uk>
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Paul Robinson wrote: > Define "broken". No reverse lookup on DNS? Tell them it's needed in the RFC, > even if it isn't. Tell them how to do it. Most importantly, don't tell the > front line support - get escalated up to somebody who knows how to do it and > has admin privileges on the right box. RFC 1123, "Host Requirements". -- Terry
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