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Date:      Mon, 26 Feb 2001 15:14:59 +1100
From:      jesse reynolds <jesse@va.com.au>
To:        freebsd-questions@freebsd.org
Cc:        nigel@4trak.net
Subject:   hardware fault or software problem? (machine freezes)
Message-ID:  <a05010400b6bf865d3b09@[10.0.1.52]>

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Hi folx

Any advice is greatly appreciated here... I have a server that's 
about 4 months old. It's started crashing a fair bit, and when it 
crashed it completely freezes instantly, not giving the OS a change 
to log anything, so it doesn't reboot. The soft-power button on the 
front does not turn succeed in turning off the machine, but the reset 
button does work, as does ripping the power out of the back!

This to me sounds like a motherboard issue, but I guess it's possible 
it's a software problem.

What I do get in my messages file is alot of random read errors from 
the primary hard drive, which is running on UDMA/66 (promise 
controller onboard a gigabyte motherboard). Is it possible the 
hardware or software gives up after a certain number of read errors? 
(each time the read is retried and is fine the second time, and it's 
completely random which block on the hard disk is going to error out).

I'm running FreeBSD 4.1.1-RELEASE, here is a dmesg.

My question is should I a) changeover the motherboard, b) upgrade 
FreeBSD, c) both a and b, or d) get completely new hardware

Thanks!

-jesse


bash-2.04# dmesg | more
Copyright (c) 1992-2000 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
         The Regents of the University of California. All rights reserved.
FreeBSD 4.1.1-RELEASE #0: Tue Sep 26 00:46:59 GMT 2000
     jkh@narf.osd.bsdi.com:/usr/src/sys/compile/GENERIC
Timecounter "i8254"  frequency 1193182 Hz
CPU: Pentium III/Pentium III Xeon/Celeron (566.11-MHz 686-class CPU)
   Origin = "GenuineIntel"  Id = 0x683  Stepping = 3
 
Features=0x383f9ff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,MMX,FXSR,XMM
>
real memory  = 268369920 (262080K bytes)
avail memory = 257155072 (251128K bytes)
Preloaded elf kernel "kernel" at 0xc0416000.
Pentium Pro MTRR support enabled
md0: Malloc disk
npx0: <math processor> on motherboard
npx0: INT 16 interface
pcib0: <Intel 82443BX (440 BX) host to PCI bridge> on motherboard
pci0: <PCI bus> on pcib0
pcib1: <Intel 82443BX (440 BX) PCI-PCI (AGP) bridge> at device 1.0 on pci0
pci1: <PCI bus> on pcib1
pci1: <S3 Trio3D/2X graphics accelerator> at 0.0
isab0: <Intel 82371AB PCI to ISA bridge> at device 7.0 on pci0
isa0: <ISA bus> on isab0
atapci0: <Intel PIIX4 ATA33 controller> port 0xf000-0xf00f at device 
7.1 on pci0
ata0: at 0x1f0 irq 14 on atapci0
ata1: at 0x170 irq 15 on atapci0
uhci0: <Intel 82371AB/EB (PIIX4) USB controller> port 0xa000-0xa01f 
irq 11 at device 7.2 on pci0
usb0: <Intel 82371AB/EB (PIIX4) USB controller> on uhci0
usb0: USB revision 1.0
uhub0: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
uhub0: 2 ports with 2 removable, self powered
uhub1: vendor 0x0000 product 0x0e01, class 9/0, rev 1.10/0.04, addr 2
uhub1: 4 ports with 4 removable, self powered
chip1: <Intel 82371AB Power management controller> port 0x5000-0x500f 
at device 7.3 on pci0
ahc0: <Adaptec 2930CU SCSI adapter> port 0xa400-0xa4ff mem 
0xe8222000-0xe8222fff irq 10 at device 9.
0 on pci0
aic7860: Single Channel A, SCSI Id=7, 3/255 SCBs
fxp0: <Intel Pro 10/100B/100+ Ethernet> port 0xa800-0xa81f mem 
0xe8000000-0xe80fffff,0xe8220000-0xe8
220fff irq 5 at device 12.0 on pci0
fxp0: Ethernet address 00:a0:c9:c9:13:83
fxp1: <Intel Pro 10/100B/100+ Ethernet> port 0xac00-0xac3f mem 
0xe8100000-0xe81fffff,0xe8221000-0xe8
221fff irq 10 at device 13.0 on pci0
fxp1: Ethernet address 00:d0:b7:3b:3c:d2
atapci1: <Promise ATA66 controller> port 
0xc000-0xc03f,0xbc00-0xbc03,0xb800-0xb807,0xb400-0xb403,0xb
000-0xb007 mem 0xe8200000-0xe821ffff irq 9 at device 14.0 on pci0
ata2: at 0xb000 on atapci1
ata3: at 0xb800 on atapci1
fdc0: <NEC 72065B or clone> at port 0x3f0-0x3f5,0x3f7 irq 6 drq 2 on isa0
fdc0: FIFO enabled, 8 bytes threshold
fd0: <1440-KB 3.5" drive> on fdc0 drive 0
atkbdc0: <Keyboard controller (i8042)> at port 0x60,0x64 on isa0
atkbd0: <AT Keyboard> flags 0x1 irq 1 on atkbdc0
kbd0 at atkbd0
vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
sc0: <System console> at flags 0x100 on isa0
sc0: VGA <16 virtual consoles, flags=0x300>
sio0 at port 0x3f8-0x3ff irq 4 flags 0x10 on isa0
sio0: type 16550A
sio1 at port 0x2f8-0x2ff irq 3 on isa0
sio1: type 16550A
ppc0: <Parallel port> at port 0x378-0x37f irq 7 on isa0
ppc0: Generic chipset (NIBBLE-only) in COMPATIBLE mode
plip0: <PLIP network interface> on ppbus0
lpt0: <Printer> on ppbus0
lpt0: Interrupt-driven port
ppi0: <Parallel I/O> on ppbus0
ad4: 19623MB <IBM-DTLA-307020> [39870/16/63] at ata2-master using UDMA66
ad6: 19623MB <IBM-DTLA-307020> [39870/16/63] at ata3-master using UDMA66
acd0: CDROM <SONY CDU4811> at ata0-master using PIO4
Waiting 15 seconds for SCSI devices to settle
Mounting root from ufs:/dev/ad4s1a
WARNING: / was not properly dismounted
ad4: UDMA ICRC READ ERROR blk# 132928 retrying
ad4: UDMA ICRC READ ERROR blk# 6816704 retrying
ad4: UDMA ICRC READ ERROR blk# 7799856 retrying
ad4: UDMA ICRC READ ERROR blk# 9504576 retrying
ad4: UDMA ICRC READ ERROR blk# 14747456 retrying
ad4: UDMA ICRC READ ERROR blk# 19595328 retrying
ad4: UDMA ICRC READ ERROR blk# 20382320 retrying
ad4: UDMA ICRC READ ERROR blk# 20709552 retrying
ad4: UDMA ICRC READ ERROR blk# 22217216 retrying
ad4: UDMA ICRC READ ERROR blk# 22218000 retrying
ad4: UDMA ICRC READ ERROR blk# 26740320 retrying
ad4: UDMA ICRC READ ERROR blk# 29426176 retrying
ad4: UDMA ICRC READ ERROR blk# 30212160 retrying
ad4: UDMA ICRC READ ERROR blk# 34670400 retrying
ad4: UDMA ICRC READ ERROR blk# 36045760 retrying
ad4: UDMA ICRC READ ERROR blk# 39452960 retrying
ad4: UDMA ICRC READ ERROR blk# 4456512 retrying
ad4: UDMA ICRC READ ERROR blk# 4522944 retrying
ad4: UDMA ICRC READ ERROR blk# 8531344 retrying
ad4: UDMA ICRC READ ERROR blk# 7363056 retrying
bash-2.04#
-- 
       Jesse Reynolds - Virtual Artists Pty Ltd - http://www.va.com.au

     Email: jesse (at) va.com.au            > Web Hosting
     Phone: +61 8 8223 2288                 > Streaming Media Services
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