Date: Wed, 21 Dec 1994 17:43:44 -0800 From: David Greenman <davidg@Root.COM> To: "M.C Wong" <mcw@hpato.aus.hp.com> Cc: hackers@freefall.cdrom.com Subject: Re: Intel to now replace Pentiums "With No Questions Asked" Message-ID: <199412220143.RAA00950@corbin.Root.COM> In-Reply-To: Your message of "Thu, 22 Dec 94 12:31:18 EDT." <199412220132.AA105139956@hp.com>
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>> According to the San Francisco Chronicle, Intel has reversed itself on >> its previous position and will now upgrade any customer's Pentium chip >> with no questions asked. You have to provide a credit card number for >> them to charge if you're a deadbeat and don't send the old one back, >> but that's essentially it. >> >> freefall's Pentium will be so upgraded as soon as Intel ships the part. >> > >Looks like I should go shopping for one Pentium chip right away! Any >cut off date for the purchase which will be replaced with no questions >asked ? No. In fact, you are given a choice: Intel will either send you a written lifetime guarantee that the chip you currently have will be replaced at no charge if it has any defects -or- they will replace the part immediately. I was just informed that Intel has pulled people from marketing and other departments to help in customer service and is seeking to hire 200 additional customer service reps for the next 3 months...I wonder why. :-) The telephone number to order your replacement chip is (800) 628 8686. -DG
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