Date: Tue, 30 Mar 1999 17:40:13 -0700 From: Donald Wilde <dwilde1@thuntek.net> To: Terry Lambert <tlambert@primenet.com>, freebsd-chat@freebsd.org Subject: Re: Why no FreeBSD coffee mugs? Message-ID: <37016EED.3901DF05@thuntek.net> References: <199903301907.MAA18598@usr06.primenet.com>
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Terry Lambert wrote: > > > Walnut Creek used to sell FreeBSD mugs two years ago but stopped because > > the high ratio of broken ones during shipping. I ordered 14 for a few > > friends and I at that time and 6 were broken... > > > > WC changed them and I can understand them stopping selling 'em. > > > > I show mine at work whenever possible :-) > > In the book "A complaint is a gift", a similar example is given in > two different locations. > > Rather than not shipping product, the companies involved changed > their packaging system used for shipping thier products. > > Amazingly enough, these companies are both thriving today; if I > remember correctly, it has something to do with being able to > get goods to customers intact. > Bob just told me they're meeting with people about getting better mugs made. Sounds like they're going to be _really_ snazzy! (and, no, I'm NOT going to tell you the secret!) :-) -- Don Wilde "Bringing the Internet to everyone!" Wilde Media 1380 Rio Rancho Blvd. SE #117 voice: 505-771-0709 Rio Rancho, New Mexico 87124 e-mail: dwilde1@thuntek.net To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-chat" in the body of the message
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