Date: Sun, 27 Jun 1999 00:32:06 -0400 (EDT) From: spork <spork@super-g.com> To: Francisco Reyes <freyes@inch.com> Cc: FreeBSd Chat list <chat@FreeBSD.ORG> Subject: Re: Of SDSL, speed and bad ISPs Message-ID: <Pine.BSF.4.00.9906270022020.23119-100000@super-g.inch.com> In-Reply-To: <199906260408.AAA10300@arutam.inch.com>
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On Sat, 26 Jun 1999, Francisco Reyes wrote: > After almost 3 months, about 2 longer than expected, I finally got a > working SDSL line. For New York City, that's pretty good. Of course a nice local ISP like the one you use (wink, wink, nudge, nudge) would have given you a better estimate of how long you would have to wait... > Getting it installed involved a lot of calling the ISP and just > constantly finding a person higher up in the food chain to call. This > line is at one of my clients and he basically ended up talking to some > pretty high up people and this was the only way we got the dam thing > installed. This is because EVERYONE (Verio included) uses either: the local telco Northpoint Covad in NYC. There's RedConnect, but they are a whole other story... > It is scary that with all the pushing it took us almost 3 months. Don't > want to think how long it takes if one doesn't call daily. We did > waited a little over a month before we started calling daily. > Originally they promissed in 2 to 3 weeks. At least they're optimistic ;) > It is a 200K line, however did a couple of simple downloads and was > only getting 4K to 6K downloading. > I had to leave shortly after having got the line up, but plan to do > further testing soon. > > What kind of thoughtput should I see in a 200K line? A 200 kilobit line should give you about 23 KiloBytes (what Netscape and most ftp clients report in) to a well-connected site (taking out a bit of the ATM overhead). > And for those in the NorthEast... Avoid using Verio as an ISP.. not > only it took them a long time to get things done, but they totally > ignored our calls and we had to call their main office (in the west > coast I believe) to get things done.... and in the end it turned out > that the installation was done by another company (northpoint) which > makes me think Verio may be just a reseller... At least in this area. They are a reseller everywhere, but they do have a TV ad campaign. The cost involved in putting DSL in every CO is very high, especially if you want to cover the 5 boroughs of NYC, so there is really only Covad, Northpoint, Bell ATlantic, and Red in the COs. In less populated areas you might see a smaller ISP trying this on their own, but going through a reseller (we use Covad) eliminates the need for us to roll trucks for installs or battle with Bell Atlantic over getting a decent copper pair for a customer. While I've seen some of our SDSL installs go very slowly, Covad is good enough to uptdate the ISP partner and customer on a regular basis. The delays are usually: Covad can't get the copper Bell Atlantic gives them an unusable line Both of these result in a lengthy and painful series of trouble tickets between Bell and Covad. However, all our DSL customers do seem to be happy customers once it works... Charles > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > with "unsubscribe freebsd-chat" in the body of the message > To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-chat" in the body of the message
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