Date: Tue, 17 Jun 2003 21:09:09 -0700 From: "Bruce A. Mah" <bmah@freebsd.org> To: Bill Moran <wmoran@potentialtech.com> Cc: freebsd-chat@freebsd.org Subject: Re: Advice on how to straighten out a crappy ISP Message-ID: <200306180409.h5I499Nm046192@bmah.dyndns.org> In-Reply-To: <3EEFC568.70900@potentialtech.com> References: <3EEFC568.70900@potentialtech.com>
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--==_Exmh_791027903P Content-Type: text/plain; charset=us-ascii If memory serves me right, Bill Moran wrote: > My ISP is Adelphia Cable Internet. > > Their tech folks are incompetent, and their tech support is useless. > > Their mail servers are broken and therefore any mail to @freebsd.org > bounces. If you look at my headers, you'll see that I configured my > box to be its own mail relay and I'm able to send to the FreeBSD lists > (yippie!). > > However, it's still a DHCP addy and there's no way of hiding that. > Thus, my emails are getting rejected by a lot of other people ... > most recently, I'm finding that RoadRunner's entire SMTP system > rejects me. > > I am NOT paying for a static IP. I don't need it, I have no need > or desire to run any servers on this box - I wouldn't even bother > to run my own mail relay if Adelphia would fix theirs so I could > use it. > > When I try to talk to them, I get anything from "reinstall Windows" > to flat-out ignored. > > Does anyone have any suggestion on how I can get them to fix their > worthless shit? I've tried being nice. I've tried being an asshole. > I have nothing to threaten with, as there are no other high-speed > providers in this area. Interesting. This sounds very much like the past two days of my life (perhaps longer), except I'm on Comcast (formerly AT&T Broadband Internet). They had the DNS records for their outbound mail relays messed up such that the A and PTR records for any given relay machine were not consistent. This makes sending to the FreeBSD.org machines problematic. I have been having various problems with ATTBI's outbound mail relays off-and-on for over a year. When postmaster@comcast.net bounced a note I sent from my work machines to inform them of this problem, that was the last straw for me. I'm actively working towards switching towards a DSL provider with some clue (there's other issues involved as well that are outside the scope of this email). (To be honest, I didn't try working through Comcast's tech support, but based on my experiences with TCI and AT&T Broadband Internet's tech support, I don't think I was missing much.) I'm glad to hear your situation worked out finally. Bruce. --==_Exmh_791027903P Content-Type: application/pgp-signature -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.2 (FreeBSD) Comment: Exmh version 2.5+ 20020506 iD8DBQE+7+Xl2MoxcVugUsMRAkTRAJ9/1zSjd5Nh/l12Cp2e4NuUCOKI6gCgi7v5 EIerBR5gtRaUzoQ9/1ehqNA= =vBlZ -----END PGP SIGNATURE----- --==_Exmh_791027903P--
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