Date: Sun, 20 Apr 1997 13:48:18 -0300 (ADT) From: The Hermit Hacker <scrappy@hub.org> To: dennis <dennis@etinc.com> Cc: "Kevin P. Neal" <kpneal@pobox.com>, Stephen Roome <steve@visint.co.uk>, freebsd-hackers@freebsd.org Subject: Re: Price of FreeBSD (was On Holy Wars...) Message-ID: <Pine.NEB.3.96.970420134655.1362P-100000@thelab.hub.org> In-Reply-To: <3.0.32.19970420114730.006e2b4c@etinc.com>
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On Sun, 20 Apr 1997, dennis wrote:
> yeah, but LL Bean doesnt have to field tech support calls for
> its customers, now do they?
>
> Selling one low-end card to someone overseas whos going to constantly
> need tech support is a losing proposition. Sometimes, and I know that most
> of you folks won't get this, its a business decision to send someone on their
> way.
Ran an ISP way back when, with >5000 clients that paid alot less then
your 'low-end card', and we never 'sent someone on their way'...and I'd imagine,
in alot of cases, your one client needing constant tech support knew more
about what he was doing then about 95% of our 5000 clients *shrug*
Marc G. Fournier
Systems Administrator @ hub.org
primary: scrappy@hub.org secondary: scrappy@{freebsd|postgresql}.org
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