Date: Wed, 5 Apr 2000 02:25:48 +0800 From: "Stephen Yip" <stephenyw@hotmail.com> To: <hou-freebsd-request@cityscope.net>, <Majordomo@FreeBSD.ORG>, <freebsd-questions@FreeBSD.ORG> Cc: "Customer Support" <Customer.Support@alpha-processor.com>, "Sales" <sales@microway.com>, "Technical Support" <tech@microway.com> Subject: <<<<<need help>>>>>> Message-ID: <20000404182345.20647.qmail@hotmail.com>
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This is a multi-part message in MIME format. ------=_NextPart_000_0074_01BF9EA6.4116DB80 Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Dear support team of Free BSD, =20 We are a company who looking for high performance and Open Platform yet = very stables machines. So we have chose Free BSD 4.0 as our OS for it = is configurable, high compatibility and yet high performance. Also our = existing hardware (see below) is on your compatibility list too. =20 Machine: Microway UP2000 (Class TSUNAMI) CPU: Alpha 21264CPU RAID card: AMI Mega RAID Enterprise 1500 RAID card and Elite 1500 =20 However, when we have installed the RAID card on the machine and then = boot it, it shows the following error message: =20 amr0: <AMI Mega RAID> mem 0x40000000-0x4000ffff irq 27 at device 8.1 on = pci0 amr0: interrupting at TSUNAMI irq 27 amr0: I/O error 0xffff amr0: controller wedged (not taking command) amr0: could not obtain configuration data from controller =20 We waved our hands to Microway and Alpha Processor Institute (who is the = developer of the mainboard), but we got only NEGATIVE feedback, said = they don=92t have such case. Despite of our disappointment and anger, = we have tried to fix it by ourselves too, but it gets only similar error = message. So we write to you expertise, hoping you can help us. We are = urgent to get through this bottleneck, in which it totally stuck-up = everything for an unreasonable long time! Whatever solution or = information, or even any idea forward to us soon will be very = appreciated! =20 Thanks very much for your attention. =20 Yours faithfully, Stephen Yip ------=_NextPart_000_0074_01BF9EA6.4116DB80 Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content=3D"text/html; charset=3Dwindows-1252" = http-equiv=3DContent-Type> <META content=3D"MSHTML 5.00.2919.6307" name=3DGENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=3D#ffffff> <DIV><FONT size=3D2> D<SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">ear=20 support team of Free BSD,<?xml:namespace prefix =3D o ns =3D=20 "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New = Roman'"> <o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">We=20 are a company who looking for high performance and Open Platform yet = very=20 stables machines.<SPAN style=3D"mso-spacerun: yes"> </SPAN>So we = have chose=20 Free BSD 4.0 as our OS for it is configurable, high compatibility and = yet high=20 performance.<SPAN style=3D"mso-spacerun: yes"> </SPAN>Also our = existing=20 hardware (see below) is on your compatibility list = too.<o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New = Roman'"> <o:p></o:p></SPAN></P> <P class=3DMsoNormal style=3D"TEXT-INDENT: 24pt"><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">Machine:=20 Microway UP2000 (Class TSUNAMI)<o:p></o:p></SPAN></P> <P class=3DMsoNormal style=3D"TEXT-INDENT: 24pt"><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">CPU:=20 Alpha 21264CPU<o:p></o:p></SPAN></P> <P class=3DMsoNormal style=3D"TEXT-INDENT: 24pt"><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">RAID=20 card: AMI Mega RAID Enterprise 1500 RAID card and Elite=20 1500<o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New = Roman'"> <o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">However,=20 when we have installed the RAID card on the machine and then boot it, it = shows=20 the following error message:<o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New = Roman'"> <o:p></o:p></SPAN></P> <P class=3DMsoNormal style=3D"TEXT-INDENT: 24pt"><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">amr0:=20 <AMI Mega RAID> mem 0x40000000-0x4000ffff irq 27 at device 8.1 on=20 pci0<o:p></o:p></SPAN></P> <P class=3DMsoNormal style=3D"TEXT-INDENT: 24pt"><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">amr0:=20 interrupting at TSUNAMI irq 27<o:p></o:p></SPAN></P> <P class=3DMsoNormal style=3D"TEXT-INDENT: 24pt"><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">amr0:=20 I/O error 0xffff<o:p></o:p></SPAN></P> <P class=3DMsoNormal style=3D"TEXT-INDENT: 24pt"><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">amr0:=20 controller wedged (not taking command)<o:p></o:p></SPAN></P> <P class=3DMsoNormal style=3D"TEXT-INDENT: 24pt"><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">amr0:=20 could not obtain configuration data from = controller<o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New = Roman'"> <o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">We=20 waved our hands to Microway and Alpha Processor Institute (who is the = developer=20 of the mainboard), but we got only NEGATIVE feedback, said they don=92t = have such=20 case.<SPAN style=3D"mso-spacerun: yes"> </SPAN>Despite of our = disappointment=20 and anger, we have tried to fix it by ourselves too, but it gets only = similar=20 error message.<SPAN style=3D"mso-spacerun: yes"> </SPAN>So we = write to you=20 expertise, hoping you can help us.<SPAN style=3D"mso-spacerun: = yes"> =20 </SPAN>We are urgent to get through this bottleneck, in which it totally = stuck-up everything for an unreasonable long time!<SPAN=20 style=3D"mso-spacerun: yes"> </SPAN>Whatever solution or = information, or=20 even any idea forward to us soon will be very=20 appreciated!<B><o:p></o:p></B></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New = Roman'"> <o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">Thanks=20 very much for your attention.<o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New = Roman'"> <o:p></o:p></SPAN></P> <P class=3DMsoNormal><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'">Yours=20 faithfully,<o:p></o:p></SPAN></P><SPAN lang=3DEN-US=20 style=3D"FONT-FAMILY: 'Courier New'; FONT-SIZE: 8pt; mso-bidi-font-size: = 12.0pt; mso-bidi-font-family: 'Times New Roman'; = mso-fareast-font-family: 新細明體; = mso-font-kerning: 1.0pt; mso-ansi-language: EN-US; mso-fareast-language: = ZH-TW; mso-bidi-language: AR-SA">Stephen=20 Yip</SPAN></FONT></DIV></BODY></HTML> ------=_NextPart_000_0074_01BF9EA6.4116DB80-- To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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