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Date:      Wed, 28 Aug 1996 00:38:11 -0700
From:      "Jordan K. Hubbard" <jkh@time.cdrom.com>
To:        William A Gill <bill@duchess.wagill.com>
Cc:        Gene Stark <gene@starkhome.cs.sunysb.edu>, bugs@freebsd.org
Subject:   Re: misc/1515: Unable to install 2.1.5 from CD-ROM. 
Message-ID:  <5145.841217891@time.cdrom.com>
In-Reply-To: Your message of "Tue, 27 Aug 1996 22:08:55 PDT." <Pine.BSF.3.91.960827215317.20816A-100000@duchess.wagill.com> 

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> Again, I am well aware of the volunteer nature of FreeBSD (yes, it does say
> "free" right there on the name).  But the mere presence of the "product"  on
> the "market" should imply a certain level of support for it, albeit by a
> volunteer force. 

And such support does, indeed, exist.  It's an extremely finite
resource, however, and everything that enters our support system gets
graded and acted upon in a rather organic fashion - whatever strikes
the collective [un]consciousness of -questions as being answerable or
relevant gets dealt with, other things sometimes slipping all the way
down the queue and onto the floor.  It's just the way it works, and
you had the simple misfortune to enter the system with a problem which
was both unexpected, considering how long it had gone unreported (or
at least ignored) in -stable, and involved a piece of hardware which
few still actually had.

As things have progressed, more people have stepped forward and
perhaps someone will hopefully soon have a fix for it.

						Jordan



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