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Date:      Wed, 20 May 1998 05:18:00 +1000
From:      Sue Blake <sue@welearn.com.au>
To:        "Douglas R. Brown" <dbrown@excel.net>
Cc:        freebsd-newbies@FreeBSD.ORG
Subject:   Re: ppp
Message-ID:  <19980520051800.25961@welearn.com.au>
In-Reply-To: <001901bd834e$76e133c0$8c662e9c@doug>; from Douglas R. Brown on Tue, May 19, 1998 at 12:49:24PM -0500
References:  <001901bd834e$76e133c0$8c662e9c@doug>

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On Tue, May 19, 1998 at 12:49:24PM -0500, Douglas R. Brown wrote:
> can anyone help with ppp setup i could use some where to start have looked
> through everything i can find

OK, have a look at http://www.Awfulhak.org/ppp.html to find all the good
info about ppp.

> and still wont recoginze my modem says can't
> open modem not configured???Doug

Of course we can't answer questions like that here, but we can help you
to find the answers elsewhere. If you haven't seen the Newbies First Aid
Kit at http://www.welearn.com.au/freebsd/newbies/ this is a good time to
have a look.

There could be many reasons why you would get that error message. If you
send your question to freebsd-questions@freebsd.org be sure to give them
as much information as you can so that they can help you properly. The
answer to this question might be very simple, but without the right
information it could take days of emailing back and forth to find that
out.

In general, when asking a question you need to tell about what version of
FreeBSD you have, what hardware, what software you're using, exactly what
you have done, how far you got before it went wrong, what were the first
signs of something not behaving as you expected, where the error
message came from and when, what you tried to do after that, and so on.

For example, in your particular case, what have you done to try to find
out what is wrong? Have you thought about where the error message might
be coming from and why? Have you investigated your system to try to see
what's happening? For example, if something can't see your modem can
something else see it or not? Can you see it? Is it there? How do you
know that the modem is working? How do you know that FreeBSD can find it?
that other software can find it? that this software can't find it? We
don't want you to tell us the answer to these questions here, but you
need to find them out for yourself.

Newbies can't tell what information is relevant and what is not, so we
have to tell everything, just in case :-) When you ask for help from the
volunteers at freebsd-questions@freebsd.org, show them that you have
already checked everything you can at your end and they'll be pleased to
help you from there.

I hope some of this helps. Good luck, and let us know how you get on.

-- 

Regards,
        -*Sue*-


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