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Date:      Tue, 2 Mar 1999 22:30:32 -0700 (MST)
From:      "Kenneth D. Merry" <ken@plutotech.com>
To:        dervish@ikhala.tcimet.net (Natty Rebel)
Cc:        scsi@FreeBSD.ORG
Subject:   Re: Problems with teac cdroms + symbios based adapters?
Message-ID:  <199903030530.WAA82754@panzer.plutotech.com>
In-Reply-To: <19990302222525.A4752@ikhala.tcimet.net> from Natty Rebel at "Mar 2, 1999 10:25:25 pm"

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Natty Rebel wrote...
> Quoting Kenneth D. Merry (ken@plutotech.com):
> > Natty Rebel wrote...
> > > Hey all (I had posted this message to hackers, but scsi is more appropriate ...)
> > > 
> > > I've recently purchased a Teac 516s 16x cdrom along with a Kouwell 801V10B
> > > Fast SCSI adapter (Symbios 53C810a chipset).  My problem is that the cdrom
> > > drive fails to recognise any cd's placed in it.  Here are some results
> > > using camcontrol:
> > > 
> > > # camcontrol tur -n cd -v
> > > (pass0:ncr0:0:3:0): TEST UNIT READY. CDB: 0 0 0 0 0 0 
> > > (pass0:ncr0:0:3:0): NOT READY asc:3a,0
> > > (pass0:ncr0:0:3:0): Medium not present
> > > Unit is not ready
> > > 
> > > the above is the main message that i see (i.e. 'medium not present' and
> > > 'unit is not ready').
> > 
> > Hmm, interesting. 
> > 
> > > what's funny is that i can send the eject command
> > > and the tray will eject.
> > 
> > That's not surprising at all.  In fact, I would expect that with tray-type
> > drives.
> I'm curious as to why this is?

Why not?  It's a way to pop the tray open from software.

> > 
> > > i've called teac tech support and the rep said 
> > > there were some known issues with cam and symbios based chipsets.  is this correct?
> > 
> > How would someone from Teac know about CAM at all?  Sure, there are some
> > bugs in the NCR/Symbios driver.  They mainly due to the fact that no one is
> > actively maintaining it.
> Since that's the case I'll see what I can do.  Since the drive does respond
> to the eject command, maybe this combo can be made to work.
> 
> [snippage ...]
> > Well, I'm not sure what we can really do about it.  If the drive says
> > there's no media present, there's probably not a whole lot you can do to
> > convince it otherwise.
> > 
> > Does that controller/drive combination work on any other OS?
> Not sure, but I'll check with the other BSD's and Linux groups.
> 
> > I kinda suspect that it won't.  At least if you can tell them "it doesn't work
> > under Windows", they might take the drive back and give you one that works.
> Well my wife has a win95 box.  Maybe I'll do some tinkering late one nite,
> while she's asleep of course ... #;^)

Yep, that's a good idea.  Another thing to try is putting the CDROM drive
on another SCSI card.

I suspect it may be broken, but you'll want to try it with Windows to be
sure it's not the NCR driver or something.

Ken
-- 
Kenneth Merry
ken@plutotech.com


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