Date: Wed, 05 Apr 2006 16:11:39 +0100 From: Alex Zbyslaw <xfb52@dial.pipex.com> To: "Thompson, Jimi" <JimiT@mail.cox.smu.edu> Cc: freebsd-questions@freebsd.org Subject: Re: Award BIOS Upgrade Fees - Slightly Offtopic Message-ID: <4433DE2B.6020701@dial.pipex.com> In-Reply-To: <B2DC92828A70F644B2C1F27F52EEBAE3012E444B@exch4.elcsb.net> References: <B2DC92828A70F644B2C1F27F52EEBAE3012E444B@exch4.elcsb.net>
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Thompson, Jimi wrote: >I just encountered what I consider to be a totally outrageous problem. >I've got a system with a BIOS issue. The motherboard maker has decided >to use Award's BIOS and they want a minimum of $39.95 to email me the >BIOS update that I need to fix the system. > > > > So why haven't you named-and-shamed them? My experience of BIOS updates is that they appear free on the manufacturer's website. If I thought a motherboard manufacturer would do otherwise, I would avoid them. Not much help you you, finding this out in retrospect, of course. Does the US have consumer legislation which protects you against products which are not "fit for purpose"? In the UK, that's certainly the tack I'd try. Send me the BIOS update or give me my money back. Good luck, --Alex
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