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Date:      Wed, 25 Sep 2002 12:37:16 -0500
From:      Eric_Stanfield@kenokozie.com
To:        freebsd-isp@freebsd.org
Subject:   aol postmaster
Message-ID:  <OF93FF15F9.E9FFE180-ON86256C3F.006069B5@kka.com>

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Has anyone ever been able to work through the trenches of AOL and actually
speak to anyone in their spam/email abuse department?  I keep getting
notices from AOL that they are auto-testing my mail server, that it is an
open relay, and that they will blacklist my ip until it is fixed.

Needless to say, the server is not an open relay and I can manually mimic
the same smtp session their auto-tester is reporting that it uses as the
test, and the result is very clear: Relaying Not Allowed.  Why their
testing script doesn't see this is beyond me.

Obviously getting your mail hosting server blacklisted by AOL makes for
some unhappy clients since they can't email anyone @aol.com.  If anyone
knows of a phone number/email address other than the ones they list on
their website I would appreciate it.

Thanks,

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Eric Stanfield, K2Access
Keno Kozie Associates
222 N LaSalle #1500
Chicago, IL 60606
(312) 332-3000




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